L. Krause
Bellevue ,NE
Summary
Friendly Cosmetologist with 3.5 years of experience working in a professional salon and spa environment with outstanding attention to detail, substantial knowledge of hair, skin, and nails, and personal commitment to individualized client care. Dedicated to fostering strong client relationships through demonstrating consideration for clients' time and needs while maintaining clean and professional workspaces for customer comfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cosmetologist and Esthetician
Urbane Salon And Day Spa
06.2022 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets on the Phorest POS system.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Developed loyal following of clients by providing high-quality services.
- Fostered friendly, warm, and exceptional customer experience.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Performed Aveda facials and body polish on spa guests
- Serviced natural nail and gel manicures and pedicures
- Experienced in performing razor, shears, and clipper cuts on clients of various ages, genders, and abilities
Sales Associate
Ulta
10.2021 - 06.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prioritized helping customers over completing other routine tasks in store.
Education
Esthetician Licence - Esthetics
College of Hair Design
Lincoln, NE05.2022
Cosmetology License - Cosmetologist
College of Hair Design
Lincoln, NE12.2021
Skills
- Reflective listening
- Adaptable
- Client loyalty building
- Client education
- L’anza product expert
- Issue resolution
- Manicure and pedicures
- Hair coloring and highlighting
- Razor cuts
- Clipper cuts
Certification
- Brazilian Blowout
- Brazilian Wax
Timeline
Cosmetologist and Esthetician
Urbane Salon And Day Spa
06.2022 - Current
Sales Associate
Ulta
10.2021 - 06.2022
Esthetician Licence - Esthetics
College of Hair Design
Cosmetology License - Cosmetologist
College of Hair Design