Open To Work
La-Coria Hucks
Newcastle,DE
Work Preference
Summary
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with both external and internal customers. Detail-oriented and resourceful in completing assignments; able to multi-task effectively. Computer literate, in-depth working knowledge of Windows operating system, Excel, and Word.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Delaware Injury Care
Wilmington, DE
01.2022 - Current
- Assisted in patient intake and scheduling, ensuring efficient clinic operations.
- Educated patients on treatment plans and post-care instructions to enhance recovery outcomes.
- Maintained accurate patient records using electronic health record systems for compliance and quality assurance.
- Supported chiropractic procedures by preparing treatment rooms and managing necessary equipment.
- Collaborated with healthcare providers to coordinate care plans, improving patient experience and satisfaction.
- Conducted follow-up communications with patients to assess progress and encourage adherence to treatment recommendations.
Estate Care Specialist
Phillips & Cohen Associates
Wilmington, DE
03.2018 - 08.2019
- I handled deceased accounts/third party collections/was responsible for reaching out to consumers
- Authorized individual to find out how we could resolve any final debts that the decedent left behind/ whether there was an estate being probated, assets, solely owned property, banking or savings accounts or a trust that could be used/had to go through disclosures
- Verifications before we could have a conversation/constant typing and being on the phone throughout the day/voicemails were required
Cashier/Host
Karibbean Delight 2
Wilmington, DE
04.2014 - 03.2018
- Responsible for providing basic main functions to collect payments and make change Operate registers, scanners, scales and credit card/debit card terminals
- Memorize product locations throughout the store and be able to direct customers or make suggestions
- Handle exchanges and refunds in a quick, efficient manner; Collect payments and bag purchases for customers; Maintain accurate cash drawer; Take a tally of the funds in the cash register when required during a shift and produce transaction reports
- Keep the checkout area clean and orderly. Make sure all menus are wiped down, free of spots or stains, and complete; Make sure entry doors are clean, free of debris and inviting; Check with kitchen to see where they stand. See if they are behind or if they are out of anything; Plan out the seating chart and organize the reservations (planning is everything when running an effective host stand); Greets guests, escorts them to their table, pull seat out for the ladies, and present menus; Make sure the server is aware they have been sat
Hair Stylist
KBL Allure Hair Salon
Wilmington, DE
11.2012 - 04.2014
- Responsible for Providing full salon services, including hair cutting, shampooing, blow drying, coloring and styling
- Maintain cleanliness of salon and your station. Keep on top of current hair cutting and styling trends
- Help maintain adequate inventory of hair products and tools; Ensure clients with scheduled appointments receive service in a timely manner; Collect payments for salon services performed. Additional duties included marketing and promoting
Receptionist/Chiropractic Assistant
Advanced Chiropractic
Wilmington, DE
06.2005 - 07.2012
- Primary duties performed included welcoming patients and visitors in person or by phone as well as answering and inquiries or making referral; responsible for optimizing patient's satisfaction, by providing time and treatment utilization including scheduling appointments
- Maintained a safe and clean reception area by complying with procedures, rules, and regulations; ensured patient's accounts were up-to-date by recording financial information; documented and collected patient's charges, controlling credit extended to patients and responsible for expediting third-party claims.
Education
High School Diploma or Equivalent - Criminal Justice, Criminal Law, Criminal Justice Enforcement
William Penn High School
New Castle, DE06-2002
Medical Assistant - Medical Assistant
Dawn Career Institute
Newark, DE11-2025
Electrocardiogram - EKG/ECG
Dawn Career Institute
Newark, DE11-2025
Phlebotomy - Phlebotomy
Dawn Career Institute
Newark, DE11-2025
Skills
- Business intelligence analysis
- Customer service experience
- Introductory knowledge of insurance terminology
- Office coordination
- Skilled in appointment coordination
- Event host
- Customer service
Certification
- CCMA - Certified Clinical Medical Assistant
- CMA - Certified Medical Assistant
Timeline
Chiropractic Assistant
Delaware Injury Care
01.2022 - Current
Estate Care Specialist
Phillips & Cohen Associates
03.2018 - 08.2019
Cashier/Host
Karibbean Delight 2
04.2014 - 03.2018
Hair Stylist
KBL Allure Hair Salon
11.2012 - 04.2014
Receptionist/Chiropractic Assistant
Advanced Chiropractic
06.2005 - 07.2012
High School Diploma or Equivalent - Criminal Justice, Criminal Law, Criminal Justice Enforcement
William Penn High School
Medical Assistant - Medical Assistant
Dawn Career Institute
Electrocardiogram - EKG/ECG
Dawn Career Institute
Phlebotomy - Phlebotomy
Dawn Career Institute