LAALAAI MCKENZIE TALATALA
Honolulu
Summary
Customer-facing professional with background as Customer Greeter. Experience includes welcoming and directing visitors, answering inquiries, and maintaining security by following procedures. Strengths in communication, problem-solving, and multitasking contribute to creating positive customer experiences. Previous roles resulted in improved customer satisfaction levels and enhanced company image.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Customer Greeter
SpeediShuttle
Honolulu
03.2025 - 05.2026
- Greeted customers upon arrival, creating a welcoming atmosphere.
- Provided information about shuttle services and local attractions.
- Assisted customers with luggage and transportation needs efficiently.
Security Assistant
Prime Flight Services
Honolulu
11.2024 - 04.2025
- Monitored security checkpoints to ensure safety and compliance with regulations.
- Assisted in conducting regular safety inspections of facilities and equipment.
- Reported security incidents to supervisors for immediate action and documentation.
Cashier and Customer service
E4th PARKING SERVICE
Honolulu
05.2024 - 10.2024
- Processed customer payments efficiently at E4th Parking Service.
- Assisted customers with parking inquiries and service information.
- Kept cash register area clean and organized to ensure efficient operations.
Education
Associate of Arts - Business Administration
EDUCATION AMERICA
Honolulu, Hawaii 08.2000 - 11.2002
LEONE HIGH SCHOOL
American Samoa, SamoaSkills
- Greeter
- Customer service
- Visitor Management
- Answering Phone call
- Cashier
- Food Handler
- Transportation Coordination
- Inventory Management
Timeline
Customer Greeter
SpeediShuttle
03.2025 - 05.2026
Security Assistant
Prime Flight Services
11.2024 - 04.2025
Cashier and Customer service
E4th PARKING SERVICE
05.2024 - 10.2024
Associate of Arts - Business Administration
EDUCATION AMERICA
08.2000 - 11.2002
LEONE HIGH SCHOOL