Taylor Johnson
Arlington,United States
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Balancing Specialist
JPMorgan Chase
Lewisville, TX
12.2022 - Current
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Examined checks for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
Forklift Operator
Frito Lay
Irving, TX
05.2022 - 11.2022
- Unloaded and stacked materials by raising and lowering lifting devices.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Correctional Officer
Texas Department Of Criminal Justice
Tennessee Colony, TX
11.2020 - 10.2022
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
Insurance Verification Specialist
Pioneer Recruiting
Frisco, TX
07.2019 - 08.2020
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Observed strict procedures to protect sensitive patient information, medical records and payment data.
Customer Service Representative
Independence Blue Cross
McGregor, TX
01.2018 - 06.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Lamar High School
Arlington, TX06.2015
Skills
- Medical Terminology
- CPT Coding
- Managed Care
- Insurance Plan Verification
- Referral Coordination
- Deductible and Co-Pay Calculation
- Patient Health Information Access
- Answer Telephones
Timeline
Balancing Specialist
JPMorgan Chase
12.2022 - Current
Forklift Operator
Frito Lay
05.2022 - 11.2022
Correctional Officer
Texas Department Of Criminal Justice
11.2020 - 10.2022
Insurance Verification Specialist
Pioneer Recruiting
07.2019 - 08.2020
Customer Service Representative
Independence Blue Cross
01.2018 - 06.2019
High School Diploma -
Lamar High School