Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Labham Mehrotra

Aurora,IL

Summary

Hands on certified Project Manager/Scrum Master with experience in facilitating the Waterfall/Agile framework in software development projects where I motivate, organize, lead and coach teams across multiple locations. Responds rapidly and appropriately to changing circumstances, able to manage competing priorities under pressure. Proven ability to collaborate effectively with cross-functional teams in private practice, and business settings requiring management of deadlines, budgets, competing priorities and identifying compromises while simultaneously delivering results under pressure. Extensive knowledge of Agile (Scrum, Kanban and SAFe) and Waterfall software development life cycles; as well as all aspects of change and configuration management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Scrum Master

Softura
05.2023 - Current
  • Lead Scrum Ceremonies , track project status, schedule, risks, funds and provide weekly project update to leadership team
  • Protect team from interference, and remove obstacles so that the team can deliver sprint goal.
  • Support development team and product owner in delivering incremental value each sprint for products.
  • Take ownership for on-time release of deliverables by coordinating schedules with development teams, Softura partners and clients
  • Serve as conduit between client stakeholders and software development team, including offshore development team.
  • Identify impediments and cross-team dependencies and support the team in eliminating and addressing issues and distractions.
  • Take meeting minutes for all meetings, document issues/action items actively.

Agile Scrum Master

GlobeTax
07.2021 - 03.2023
  • Lead daily standup meetings which includes both verbal and email communications to collect and consolidate team updates.
  • Lead and facilitate effective core Agile including backlog grooming and refinement, sprint planning, stand-ups, sprint demos and retrospectives.
  • Liaison with Infrastructure, Engineering teams, Product Managers, Scrum Masters.
  • Be point of contact for internal or external communications (e.g., from customers stakeholders)
  • Translate approved roadmap projects into well-defined requirements including features, user stories and acceptance test criteria.
  • Keep teams focused, remove obstacles, manage cross-team dependencies, resolve daily conflicts, and provide coaching and mentoring as needed.
  • Develop integrated baseline project plans applying estimated models; documents estimating assumptions, refine plans and manage performance against them.
  • Document deadlines, assign responsibilities, raise issues, and monitor progress throughout Project life cycle.
  • Foster continuous learning environment helping teams to inspect &adapt functional teams through communication and problem-solving.
  • Project: GlobeTax's MIDAS® helps investors in recovering over-withheld tax through relief at source, quick refund, and post-payable reclaim.

Scrum Master/Project Manager

Capgemini America
01.2018 - 07.2021

Client: Synchrony Financial Account Management [Jan 2018- Mar 2020]

Client: Memorial Hospital of Carbon County[Mar 2020-July 2021]

  • Lead/Manage cross-functional teams (Waterfall, Agile and business teams) to up to 35 staff on major initiatives and oversee diverse portfolio of projects ranging from $2M to $20M
  • Partner with technology controls, development and product leads to ensure that application/Infrastructure solutions meet requirements for migration to cloud/AWS.
  • Ensure that projects are completed on time and meet established goals and objectives (per project contract) that support financial and competitive goals of organization
  • Serve as communication link between onshore and offshore project teams and senior leadership of client and Capgemini leaders
  • Regularly manage budget process by updating required work to complete and current budget sections
  • Played a pivotal role in managing projects aimed at efficiently managing scope, schedule, resources, and risks, tracking performance variances, formulating monthly health reports, preparing project execution and delivery plan, and attaining organizational goals
  • Provide management and technical knowledge while working with teams (onshore and offshore) of data engineers, software developers, data warehouse analysts and QA to arrive at best possible execution decisions
  • Designated to handle company's Release Management process for all releases, evangelizing new techniques and technologies to dramatically improve average project return on investment
  • Project : Lead/Managed SAS, Fiserv and Synchrony business and IT teams to upgrade Fraud Management software provided by SAS to Synchrony. This upgraded software helped Synchrony Financial to save millions of dollars from Fraud and help Synchrony for better authentication and decision of transactions.
  • Last Project : Migrate from Cerner’s electronic medical record to Epic’s integrated and comprehensive health care software to to advance patient experience and care

Scrum Master III

Caterpillar Inc
07.2017 - 01.2018

Staffing company: Innovative Systems

  • Responsible for managing 3 Scrum teams.
  • Provided stakeholder management and effectively communicated project status to team members and project stakeholders, including senior management and executive level leaders
  • Identify trends and anomalies in data collected to understand and resolve sources of data in accuracy
  • Collected and compiled data about company's products and services so that senior management had accurate and timely information for making strategic and operational decisions
  • Translated technical analysis into actionable results for non-technical senior decision-makers.
  • Researched, defined and executed system design for projects with Development team.
  • Worked as Liaison between Information Analytics, Operations Team and Capacity Planning department
  • Project: Worked in team environment on design, development, and testing of web-based solutions that helped internal employees in Enterprise capacity planning.

Senior Business Analyst

Trinity GlobalTech
01.2014 - 07.2015
  • Developed queries in SQL developer for new campaigns, and Ad-Hoc requests
  • Created UML diagrams like Design Flows, Use Cases, Activity Diagrams for system analyses and design
  • Developed proposals, negotiated terms and conditions, and implemented contractual agreements with clients
  • Created and maintained Business Requirements Documents and Functional Requirements Documents
  • Owned product roadmap as well as release plan, sprint goal, and release goal for agile scrum teams

Education

Master's - Management Information Systems

University of Illinois
12.2016

Bachelor of Technology - Computer Science and Engineering

MGMCOET
06.2014

Skills

  • Industries: Consulting, Finance, Healthcare
  • Project Management Methodologies: Waterfall, Scrum, Kanban, SAFe
  • Project Management Tools: SharePoint, JIRA, MS Project, Plainview, Azure DevOps, ServiceNow, Smartsheet, Confluence
  • Documentation/Design: MS Visio, Project Charter, BRD
  • Database: SQL, Access, Oracle EBS Data Warehouse: Ab Initio
  • IT Infrastructure: Datacenter, Cloud Services Apache Kafka, AWS
  • Platform: Mainframe, Linux MS
  • Excel: Pivot Tables, Lookups, Formulas, Filters, Macros
  • Data Analyses: SAS, Tableau
  • Languages: ASPNET, Java
  • Tools: Microsoft Office, ALM

Certification

  • Project Management Professional (PMP)
  • SAFe4.0 Agilist
  • Certified ScrumMaster (CSM)

Timeline

Senior Scrum Master

Softura
05.2023 - Current

Agile Scrum Master

GlobeTax
07.2021 - 03.2023

Scrum Master/Project Manager

Capgemini America
01.2018 - 07.2021

Scrum Master III

Caterpillar Inc
07.2017 - 01.2018

Senior Business Analyst

Trinity GlobalTech
01.2014 - 07.2015

Master's - Management Information Systems

University of Illinois

Bachelor of Technology - Computer Science and Engineering

MGMCOET
Labham Mehrotra