LaCadia Randolph
Savannah,GA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
6
6
years of professional experience
Work History
Order Picker
Amazon Warehouse
05.2025 - Current
- Collaborate with team members to complete picking tasks quickly and efficiently.
- Utilize Powered Industrial Truck (PIT) and pallet jacks to transport orders and prepare for shipment delivery.
- Builds pallets and position orders on loading dock/truck to safely pile and ship goods.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Use RF Scanner to ensure product is being shipped off prpoperly
- Excellent communication skills, both verbal and written.
- Pulled orders quickly to maintain demanding productivity goals.
Product Support Expert
Transcom Worldwide
11.2023 - 05.2025
- Performed troubleshooting and tested customer issues via phone, email, and remote assistance software.
- Identified, triaged and escalated issues to internal personnel along with clear outline of problems and technical detail.
- Documented customer interactions
- Maintained required monthly metrics
- Assisted with inquiries regarding billing and refund requests
Production Helper
Ambassador Personnel/ Derst Bakery
06.2023 - 10.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Assisted production team by restocking supplies, cleaning areas and maintaining machinery.
- Ensured that bread was flowing on assembly line without clogging up machinery or causing team to fall behind
- Bagged bread and filled pallets until required production was met per shift
- Stacked pallets in designated area
- Withstood extreme temperatures
- Stood up for several hours per shift
Customer Service Representative
TTEC
04.2020 - 04.2023
- Educated customers about billing, payment processing and support policies and procedures.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs (bank card activation, address changes, new card orders, balance inquiries, etc)
- Exhibited high energy and professionalism when dealing with clients and staff.
- Transfer to appropriate department when necessary
Education
High School Diploma -
Alfred Eli Beach High School
Savannah, GA06-2002
Skills
- Product packing
- Product picking
- RF gun operation
- Light maintenance
- Pallet arrangement
- Warehouse safety
- Finishing work
- Production background
- Repetitive work
- Assembly and production
Languages
English
Native or Bilingual
Timeline
Order Picker
Amazon Warehouse
05.2025 - Current
Product Support Expert
Transcom Worldwide
11.2023 - 05.2025
Production Helper
Ambassador Personnel/ Derst Bakery
06.2023 - 10.2023
Customer Service Representative
TTEC
04.2020 - 04.2023
High School Diploma -
Alfred Eli Beach High School