Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

La'Caela McClain

Natchez,MS

Summary

Hello my name is LaCaela McClain, I'm currently in my early 20s and have been working since i was 16byears old. I've many talents and skills based off my work history and personal characteristics. I've worked in: fast food, offices, and even retail stores. I've also worked in health care. I'm a team player who is always down for a challenge.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

A First Name Basis
09.2024 - Current
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted with daily living activities, running errands, and household chores.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cashier

Walmart
06.2024 - 04.2025
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.

Customer Service Representative (CSR)

Loss Prevention Services
09.2023 - 09.2024
  • LPS is a call center that handles repossessions for all units throughout the world. My responsibility at LPS was answering the phone for debtors and different clients. I’m also responsible for approving key fees and getting the units out of the system in a timely matter.
  • Responded to customer requests for products, services, and company information.

Correctional Officer/ Zone Sergeant

Wilkinson County Correctional Facility
04.2023 - 12.2023
  • I was a correctional officer working with only close custody inmates. I shortly became a Zone Sergeant for PQR. My job responsibilities at the prison were to watch over the inmates in my assigned section.
  • Most importantly keeping them safe.
  • Conducted routine and emergency head counts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Cashier/Customer Service

Dairy Queen
03.2021 - 04.2023
  • I worked at Dairy Queen as a cashier and handled customer service. I also had the responsibilities as a training manager.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier/Customer Service

BlueSky #507
11.2022 - 02.2023
  • I worked at BlueSky as a cashier. My responsibility at the store was cash handling, stocking, closing the store, and prepping the food.

Education

Undergraduate - Psychology

Alcorn State University
Lorman, MS
12.2022

Associate Degree - Pre-Nursing

Copiah-Lincoln Community College
Natchez, MS
08.2020

High School Diploma - undefined

Natchez High School/ Natchez Early College Academy
Natchez, MS
05.2019

Skills

  • Customer Service (6 years)
  • Food Service (5 years)
  • Help Desk (3 years)
  • Nursing (2 years)
  • Time management
  • Leadership
  • Restaurant experience
  • Host/hostess experience
  • Hospitality
  • Desktop Support
  • Retail sales
  • Patient awareness
  • Personal hygiene assistance
  • First aid and CPR
  • Cooking and meal preparation

Certification

  • First AID
  • CPR
  • AED

Timeline

Personal Care Assistant

A First Name Basis
09.2024 - Current

Cashier

Walmart
06.2024 - 04.2025

Customer Service Representative (CSR)

Loss Prevention Services
09.2023 - 09.2024

Correctional Officer/ Zone Sergeant

Wilkinson County Correctional Facility
04.2023 - 12.2023

Cashier/Customer Service

BlueSky #507
11.2022 - 02.2023

Cashier/Customer Service

Dairy Queen
03.2021 - 04.2023

High School Diploma - undefined

Natchez High School/ Natchez Early College Academy

Undergraduate - Psychology

Alcorn State University

Associate Degree - Pre-Nursing

Copiah-Lincoln Community College
La'Caela McClain