LaCarla Palmer
Nashville,TN
Overview
12
12
years of professional experience
Work History
Accounts Receivable Specialist/HR Specialist
Amazon LLC
08.2021 - Current
- Responsible for organizing/maintaining all account receivable’s active files
- Assisted in developing an archive system for account receivable information
- Resolved associates issues/complaints concerning billing
- Submitted regular reports on the status of unpaid accounts and any repayment progress
- Partner with site teams to ensure employees are on the correct schedule and shift patterns
- Compile reports to support sites in identifying time and attendance irregularities
- Work with Associates to answer HR questions and provide guidance where required
- Partner with sites to drive and report on associate retention activities
- Strong knowledge of Microsoft Office/Excel/Powerpoint, HRIS, Salesforce, and Kronos systems
- Processing payroll
Corporate Account Specialist
Brookdale Senior Living
08.2020 - 07.2021
- Bookkeeping and reception duties: supply purchasing, completing spreadsheets, automating processes, filing, and telephone duties
- Plan and perform training for all receptionists on all policies/procedures
- Working directly with the accounting department to determine how account receivables would affect customer accounts Coordinate and schedule travel, meetings, and appointments
- Prepare itineraries, agendas, and register staff as needed for meetings and conferences
- Process and submit expense reports for business expenditures.
Accounts Receivable Administrator
Five Star Senior Living
01.2019 - 07.2020
- Ensuring compliance with state and federal regulations and the adherence of company policies
- Maintains accurate and up to date human resources files, records, and documentation
- Responsible for monitoring all active A/R activities and generating weekly reports
- Working with collections to transition past due accounts to proper status
- Performing periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately
- Assisting with payroll functions including daily timecard monitoring, daily attendance tracking and corrective action processing
- Maintained records of contacts with delinquent clients as well as records of any payments
- Prepared bills receivable, invoices, and bank deposits.
- Inspected account books and recorded transactions.
Account Clerk II
Centennial Adultcare Center
03.2017 - 12.2018
- Overseeing all day to day activities for program coordination including all services, intake, billing and organizational metrics
- Produced monthly financial and management reports
- Processing service providers’ monthly invoices and billing, gathering documentation for service authorizations, invoices, and data tracking spreadsheets
- Provides active support and direct assistance to facilitate participant’s involvement in community, social, recreational and leisure activities
- Prepares charts, graphs, and matrices for management as required for presentation purposes
- Generate invoices and account statements
- Performed account reconciliation and maintained the billing system.
Pharmacy Technician
Walgreens Pharmacy
05.2015 - 03.2017
- Enter, fill and verify prescriptions accordingly
- Greeting and welcoming customers; took payments at cash register
- Confirming insurance coverage and reimbursement
- Following up with doctors, other pharmacies and insurance reps to discuss key issues.
Resident Care Companion
Park Manor Retirement
04.2012 - 03.2015
- Responsible for the delivery of daily hot meals to the residents
- Assisted in developing new ideas so that residents stay active
- Delivered responsive, compassionate, patient-centered care daily to residents.
- Assisted in developing and organizing activities.
Education
Bachelor of Science - Sociology
Middle Tennessee State University
2016
Timeline
Accounts Receivable Specialist/HR Specialist
Amazon LLC
08.2021 - Current
Corporate Account Specialist
Brookdale Senior Living
08.2020 - 07.2021
Accounts Receivable Administrator
Five Star Senior Living
01.2019 - 07.2020
Account Clerk II
Centennial Adultcare Center
03.2017 - 12.2018
Pharmacy Technician
Walgreens Pharmacy
05.2015 - 03.2017
Resident Care Companion
Park Manor Retirement
04.2012 - 03.2015
Bachelor of Science - Sociology
Middle Tennessee State University
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