Laceshanna (Lacey) Turner
Kansas City,MO
Summary
Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Laboratory Technician
Vital Tears
03.2021 - Current
- Performed routine lab and department maintenance to keep area clean and orderly.
- Documented information by maintaining daily logs and equipment record books.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- produced artifical tears in a sterile cleaning room
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Maintained documentation on tests performed in lab.
Laboratory Technician
CSL Plasma
01.2016 - 03.2021
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Monitored testing procedures to meet criteria and maintain quality control.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed laboratory tests to assist physicians in diagnosis.
- Verified proper storage and transportation of specimens to laboratories.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Outbound Customer Service Representative
Quest Diagnostics
04.2012 - 03.2016
- Met established attendance expectations and team revenue goals to achieve company objectives.
- Responded to customer calls and emails to answer questions regarding medical codes for billing.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Attended telephone skills and program information training sessions to boost aptitude.
- Responded proactively and positively to rapid change.
- Made outbound lead follow-ups to physician's regarding patients critical lab results.
Education
High School Diploma -
Northeast High School
Kansas City, MOSkills
- Sample Preparation
- Interpersonal and Written Communication
- BAC Screening/Drug Screen Collection
- Specimen Process
- Lab Result Interpretation
- Medical Terminology
Certification
- CPhT - Certified Pharmacy Technician ( State of MO)
- CNA - Certified Nurse Assistant
Timeline
Laboratory Technician
Vital Tears
03.2021 - Current
Laboratory Technician
CSL Plasma
01.2016 - 03.2021
Outbound Customer Service Representative
Quest Diagnostics
04.2012 - 03.2016
High School Diploma -
Northeast High School
- CPhT - Certified Pharmacy Technician ( State of MO)
- CNA - Certified Nurse Assistant
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