Lacey Imschweiler
Spring Hill,Florida
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, time management, and fast-paced environments. Excel in communication, teamwork, and adaptability, ensuring exceptional experiences for everyone.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Pin Chasers
Tampa, Florida
06.2022 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Certified Nursing Assistant
Elevated Estates
Spring Hill, Florida
12.2019 - 07.2020
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Facilitated communication between patients, family members, and healthcare professionals.
Assistant Manager
Zaxbys
Spring Hill, FL
03.2018 - 06.2020
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Resolved problems or concerns to satisfaction of involved parties.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Monitored inventory levels and placed orders as needed to maintain optimal stock levels.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Education
High School Diploma -
Central High School
Brooksville, FL06-2019
Associate of Science -
Keiser University
New Port Richey, FLSkills
- Customer service
- Time management
- Fast paced environment adaptability
- Self motivation
- Strong work ethic
- Effective communication
- Adaptability
- Teamwork
Timeline
Server/Bartender
Pin Chasers
06.2022 - Current
Certified Nursing Assistant
Elevated Estates
12.2019 - 07.2020
Assistant Manager
Zaxbys
03.2018 - 06.2020
High School Diploma -
Central High School
Associate of Science -
Keiser University
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