Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lacey Brown

Des Moines,IA

Summary

Dedicated caregiver with experience at The Retreat At Church Ranch, skilled in compassionate care and health monitoring. Successfully enhanced resident well-being through emotional support and effective communication. Proven ability to implement individualized care strategies and maintain a safe environment, ensuring comfort and dignity for all residents. Bringing extensive hands-on experience from assisted living environment, specializing in personalized care and daily support. Skilled in creating positive relationships and managing healthcare needs. Looking to transition into new field, leveraging strong caregiving skills and adaptability to thrive in diverse settings. Personable and compassionate individual with strong aptitude for providing care and support in assisted living environments. Understanding of basic healthcare principles and proficient in assisting with daily living activities and medication management. Committed to creating safe and nurturing atmosphere that enhances quality of life for residents. Have hands on experience with caring for an individual with severe cerebral palsy. The tasks included dressing, bathing and bathroom and other daily necessities of the individual.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assisted Living Caregiver

The Retreat At Church Ranch Assisted Living
03.2016 - 10.2016
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Administered medications as prescribed, adhering to care plans and protocols.
  • Monitored resident health and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of resident living spaces and common areas.
  • Bathed and changed residents.
  • Cleaned their laundry and their bedding.
  • Developed positive relationships with residents, enhancing their emotional well-being.
  • Collaborated with team members to implement individualized care strategies effectively.
  • Assisted clients with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
  • Implemented fall prevention strategies throughout the facility to minimize risk factors associated with potential injuries.

Phone Representative

Boulder Neurosurgical and Spine Associates
10.2015 - 04.2016
  • Managed high-volume incoming calls, addressing patient inquiries and scheduling appointments efficiently.
  • Assisted patients in understanding treatment options, providing clear and concise information.
  • Coordinated communication between medical staff and patients, ensuring timely follow-up on care plans.
  • Utilized electronic health record (EHR) systems to maintain accurate patient information and documentation.
  • Responded to patient concerns with empathy, improving overall patient satisfaction and experience.
  • Adapted quickly to changing procedures and protocols within a fast-paced healthcare environment.
  • Collaborated with team members to streamline appointment scheduling processes for enhanced efficiency.
  • Maintained confidentiality of sensitive patient information in compliance with HIPAA regulations.

Education

Bondurant Farrar Highschool
Bondurant, IA

Skills

  • Housekeeping tasks
  • Compassionate care
  • Emotional support
  • Meal preparation
  • Nutritional planning
  • Health monitoring
  • Recreational activities

Certification

  • Licensed Cosmetologist - 18 months
  • PT - Phlebotomy Technician

Timeline

Assisted Living Caregiver

The Retreat At Church Ranch Assisted Living
03.2016 - 10.2016

Phone Representative

Boulder Neurosurgical and Spine Associates
10.2015 - 04.2016

Bondurant Farrar Highschool

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