Lacey Cooper
Frankston,TX
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Christus Trinity Mother Frances Hospital
05.2022 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented care actions by completing records and logs in medical software system.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Upheld infection control and prevention policies across different patient-facing areas.
Restaurant Waiter
Texas Roadhouse
12.2020 - 04.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Restaurant Waiter
Rotolos Pizzeria
08.2015 - 10.2017
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Education
Associate Degree in Nursing - Nursing
Tyler Junior College
Tyler, TX12.2025
Bachelor of Nursing - Nursing
University of Texas At Tyler
Tyler, TX12.2025
Associate of Arts - Psychology
Trinity Valley Community College
Athens, TX12.2020
High School Diploma -
Frankston High School
Frankston, TX05.2019
Skills
Recording vital signs
Responding to emergencies
Dementia and Alzheimer's knowledge
Patient-focused care
Patient relationship building
Electronic Charting
Medical terminology knowledge
HIPAA
Behavior redirection
Basic Life Support
CPR Certification
Certification
- BLS - Basic Life Support
- First Aid/CPR Certified
- Phlebotomy Certified
- Blood Glucose Testing Certified
- Bladder Scanner Certified
Timeline
Nursing Assistant
Christus Trinity Mother Frances Hospital
05.2022 - Current
Restaurant Waiter
Texas Roadhouse
12.2020 - 04.2022
Restaurant Waiter
Rotolos Pizzeria
08.2015 - 10.2017
Associate Degree in Nursing - Nursing
Tyler Junior College
Bachelor of Nursing - Nursing
University of Texas At Tyler
Associate of Arts - Psychology
Trinity Valley Community College
High School Diploma -
Frankston High School