Lacey Gray
Union,MS
Summary
Dynamic and detail-oriented professional with a proven track record at Neshoba County School District, enhancing student engagement through innovative learning strategies. Skilled in regulatory compliance and customer relationship development, I foster positive interactions and ensure optimal outcomes. Committed to professional growth and dedicated to supporting academic success.
Overview
16
16
years of professional experience
Work History
Assistant Teacher
Neshoba County School District
08.2023 - Current
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
- Provided one-on-one and group-based learning support focused on student progress.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
Assistant Teacher
Leake County School District
10.2020 - 01.2022
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Assistant Teacher
Scott County School District
08.2016 - 10.2020
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Teller
The Citizens Bank
11.2011 - 08.2016
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Legal Assistant
Rex Gordon, Jr.
01.2009 - 11.2011
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
East Central Community College
Decatur, MSHigh School Diploma -
Sebastopol Attendance Center
Sebastopol, MS05.2005
Skills
- Regulatory compliance
- Professional development
- Attention to detail
- Professionalism and courtesy
- Money handling
- Customer relationship development
Timeline
Assistant Teacher
Neshoba County School District
08.2023 - Current
Assistant Teacher
Leake County School District
10.2020 - 01.2022
Assistant Teacher
Scott County School District
08.2016 - 10.2020
Teller
The Citizens Bank
11.2011 - 08.2016
Legal Assistant
Rex Gordon, Jr.
01.2009 - 11.2011
East Central Community College
High School Diploma -
Sebastopol Attendance Center
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