Lacey Hassencahl
Ooltewah,TN
Summary
- Dental Technician with almost 5 years in dental prosthesis and appliance fabrications and repairs. Highly skilled at using various hand tools and equipment, including electric drills, 3D printers, mills and handpieces. Expert at matching natural color and finish of patients' existing teeth perfectly to create flawless crowns and other restorations. I'm excel at time management and working hard. I take pride in my work so i give my best every time.
- Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
- Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Ups Store
Ooltewah, TN
06.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
Dental Technician
Roger's Dental Lab
Athens, TN
02.2017 - 12.2021
- Reviewed orders, instructions and prescriptions written by the dentist to complete work accurately
- Polished finished work to smooth rough edges and provide ideal fit
- Matched appearance of natural teeth by applying stains and glazes to restorations
- Fabricated, altered and repaired dental devices such as dentures, bridges, inlays and crowns
- Corrected and restored natural teeth by creating removable or permanent appliances
- Milled zirconia crowns
Patient Care Technician
Erlanger Baroness Hospital
Chattanooga, TN
04.2009 - 02.2018
- Documented patient intake and dietary requirements and aided with feeding and monitoring
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising
- Restocked unit frequently with necessary medical supplies
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies
- Kept instruments and equipment clean and sanitized
- Performed minor housekeeping tasks to keep patient areas clean and sanitized
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention
- Assisted patients with essential ambulatory care for transport to and from facility
- Engaged with patient family and friends to provide courteous visit experience.
Education
Associate of Science: Associate of Applied Science -
John A Gupton College
05.2023
Associate of Science: Dental Assistant -
Miller-Motte Technical College
05.2017
Skills
- Restoration fabrication
- Denture replication
- Denture waxing
- Customer service
- Organization
- PPE use
- Time management
- Critical thinking
- Multitasking
- Task Delegation
- Policy Enforcement
- Workload Management
- Staff Training and Development
Zip
37363
State
TN
City
Ooltewah
References
References available upon request.
Timeline
Assistant Manager
Ups Store
06.2022 - Current
Dental Technician
Roger's Dental Lab
02.2017 - 12.2021
Patient Care Technician
Erlanger Baroness Hospital
04.2009 - 02.2018
Associate of Science: Associate of Applied Science -
John A Gupton College
Associate of Science: Dental Assistant -
Miller-Motte Technical College