Lacey Hernandez
Victory Montessori & Child Care Center
Thornton,CO
1
Certification
18
Years of experience
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Work History
Event Staff at Red Rocks
12 Years- Delivered exceptional customer service by actively engaging with customers to meet their needs.
- Executed stocking of shelves and disinfected surfaces to maintain cleanliness and organization.
- Adhered to safety protocols to ensure a secure workplace for all team members.
- Set up and break down venue in a timely manner
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
Infant Nursery Supervisor
18 Years- Supervised infants in a 2:11 child-to-caregiver ratio during daily activities.
- Engaged in staff meetings and training programs to improve skills and knowledge.
- Organized curriculum and developed weekly lesson plans to support developmental milestones
- Maintained cleanliness and organization of the environment to promote a safe space.
Medical Assistant
2 Years 1 Month- Assisted in patient intake processes and managed medical records efficiently.
- Supported healthcare providers by preparing examination rooms and ensuring necessary supplies were available.
- Conducted routine laboratory tests, maintaining accuracy and compliance with protocols.
- Educated patients on treatment plans, fostering understanding and adherence to medical advice.
Front office
8 Months- Delivered exceptional customer service to enhance patient satisfaction
- Processed and organized doctor transcriptions efficiently.
- Coordinated appointment scheduling to optimize office workflow
- Facilitated monetary transactions for customer purchases.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Chiropractor Assistant and Medical Records
11 Months- Greeted and assisted patients and chiropractor to ensure smooth clinic operations
- Processed monetary transactions and ordered supplies to maintain inventory levels
- Coordinated appointment scheduling for patients
- Delivered exceptional customer service to enhance patient satisfaction
- Assisted chiropractors in patient assessments and treatment planning.
- Managed patient scheduling and maintained organized records efficiently.
Education
Associates of Occupational Studies - Medical Specialties
Early Childhood Education - Early Childhood Care And Education
Medical Administrative Assistant-Diploma - Medical
High School Diploma
Skills
Event Setup
Customer Engagement
Safety Awareness
Emergency Preparedness
Inventory Management
Microsoft Office
Problem-solving
Vital Signs
CPR Certified
HIPAA Certified
OSHA Certified
Microsoft Word & Excel
Typing skills
Excellent communication
Dependable and responsible
Friendly
positive attitude
Basic Charting
Certification
HIPAA Certified, OSHA Certified, CPR Certified, Universal Precautions Certified
Timeline
Medical Assistant
AfterOurs Urgent Care
10.2019 - 11.2021Read More
Event Staff at Red Rocks
Aramark
09.2014 - CurrentRead More
Front office
Mapleton Hill Orthopedics
02.2014 - 10.2014Read More
Chiropractor Assistant and Medical Records
Colorado Pain and Rehab
01.2012 - 12.2012Read More
Infant Nursery Supervisor
Victory Montessori & Child Care Center
09.2008 - CurrentRead More
Arvada High School
High School Diploma
Read More
CollegeAmerica
Associates of Occupational Studies from Medical Specialties
Read More
Front Range Community College
Early Childhood Education from Early Childhood Care And Education
Read More
Everest College
Medical Administrative Assistant-Diploma from Medical
Read More