Lacey Humphrey
Bushnell,FL
Summary
Dynamic Lead Registered Behavior Technician at Better Life Behavioral Services, skilled in reinforcement systems and leadership. Successfully enhanced client social skills through targeted interventions while training new staff. Committed to fostering positive behavior and achieving developmental goals, ensuring a supportive environment for both clients and colleagues. CPR certified and safety care trained.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Registered Behavior Technician
Better Life Behavioral Services Of Central Florida
11.2019 - Current
- Incorporated play-based techniques into therapy sessions, making learning enjoyable while still meeting targeted objectives.
- Maintained detailed records of client progress, ensuring accurate documentation for reporting purposes.
- Coordinated with school staff for seamless integration of behavior support services within classroom environments.
- Supported clients in achieving social skills development goals through targeted interventions and modeling.
- Assisted in training new RBTs or behavior technicians on therapy techniques and data collection.
- Gathered and made materials for sessions with clients.
- CPR certified
- Safety care trained
- Utilized reinforcement strategies to encourage positive behaviors and reduce challenging behaviors.
Teacher
Better Life Academy
11.2019 - 05.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Worked in a classroom with several students with varying exceptionalities and maladaptive behaviors.
Receptionist
Mid Florida Surgical Associates
05.2016 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Member Service Representative
Bjs Wholesales Club
01.2011 - 05.2016
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
Education
High School Diploma -
South Lake High School
Groveland, FL05-2013
Skills
- Reinforcement systems
- Leadership and supervision
- Staff training and development
- Social skills development
Certification
CPR certification
Safety Cared trained
Timeline
Lead Registered Behavior Technician
Better Life Behavioral Services Of Central Florida
11.2019 - Current
Teacher
Better Life Academy
11.2019 - 05.2021
Receptionist
Mid Florida Surgical Associates
05.2016 - 11.2019
Member Service Representative
Bjs Wholesales Club
01.2011 - 05.2016
High School Diploma -
South Lake High School
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