Lacey Johnson

• Provided an easy contact for Business development team to contact and give information for potential clients.
• Complete admission process for each potential client turned over.
• Stayed in constant communication with referral sources as well as BD Reps to insure potential client and each case were handled.
• Available 24/7 to take calls and/or information for potential clients.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Provided coaching and mentoring to employees.

Develop and maintain accounts and relationship with the referral community. Complete admission process on required Bradford Health Records system. Provide motivation for patients and families for treatment. Use time appropriately to respond quickly to referral source needs. Completes consultation face to face with potential clients and/or families. Follow all HIPPA laws. Complete face to face visits with referral community weekly and consistently.

• Developed visually engaging marketing materials to support product launches and promotions.
• Answered general marketing department inquiries by email, phone, and mail.
• Created and managed social media campaigns to increase brand engagement.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Found companies to speak with a developed long term contracts for company to be successful