Loyal, Dedicated, Pantomath that has a thirst for knowledge, and is 100% genuine, Organized and dependable. An assertive leader who demonstrates effective communication as well as critical thinking, and is able to follow instructions given with precise detail. Someone who models a positive attitude, connects well with people and enjoys thinking outside the box. Always willing to take on added responsibilities to meet team goals when needed. Excellent reputation for resolving problems and improving customer satisfaction.
Hi, I’m
Lacey Larsen
Salt Lake City,UT
Summary
Overview
6
years of professional experience
Work History
ITP Integrated Tree Professionals
Office Representative
03.2018 - Current
Job overview
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Organized calendar and appointments to keep company running smoothly.
- Maintained and updated office records, both digital and physical.
- Finalized sales and collected necessary deposits.
- Monitored customer feedback and identified areas of improvement.
- Interacted with customers by phone, email, or in-person to provide information.
The Helping Hands The Haven
Peer Support Worker
06.2022 - 10.2023
Job overview
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Listened to clients' concerns and provided encouragement and support.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Facilitated group counseling sessions to support and encourage client growth.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Adapted counseling techniques to best suit individual needs of each client.
Education
Salt Lake Community College
No Degree from Social Work/ Criminology
University Overview
Cottonwood High SchoolSalt Lake City, UT
Honor Roll~ Deans List- Graduated 3.8GPA
06.2008
University Overview
Skills
- Calendar Management
- Customer Service
- Payment Processing
- Complex Problem-Solving
- Dedicated Team Player
- Positive Attitude
- Strong Problem Solver
- Customer Relationship Management (CRM)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Faith is the substance of things hoped for and the evidence of things not seen
Timeline
Peer Support Worker
The Helping Hands The Haven
06.2022 - 10.2023
Office Representative
ITP Integrated Tree Professionals
03.2018 - Current
Salt Lake Community College
No Degree from Social Work/ Criminology
Cottonwood High School
Honor Roll~ Deans List- Graduated 3.8GPA
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