Lacey Martin
Elmore,USA
Summary
- Conscientious Quality Assurance Nurse known for high productivity and efficient task completion. Specialized in regulatory compliance, patient safety protocols, and continuous quality improvement processes. Excel at communication, teamwork, and problem-solving to ensure optimal outcomes in healthcare settings. Embrace challenges with resilience and adaptability, contributing to enhanced care standards and organizational goals.
- Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environment.
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
16
16
years of professional experience
Work History
Program Coordinator
Alabama Medicaid Agency Long Term Healthcare Reform
05.2022 - Current
- Strategized, developed, organized, coordinated, and implemented program activities and services for TA Waiver
- Conducted record reviews of programs to ensure compliance with policies and procedures, state and federal regulations
- Monitored federal laws and regulations to take proper administrative action
- Cultivated effective working relationships with providers, vendors, recipients, and governmental agencies
- Analyzed data to determine performance and quality of care, developed quality assurance tools
- Provided guidance to Operating Agencies on performance
Quality Assurance Specialist
Alabama Department of Senior Services-Medicaid Waiver
10.2015 - 04.2022
- Conducted quality assurance file reviews of client files electronically and performed field audits, engaging in meetings and discussions with waiver recipients.
- Trained new case managers to guarantee top-notch case management for Medicaid waiver recipients.
- Facilitated communication between the Alabama Medicaid Agency, Local Area Agencies on Aging, and Direct Service Providers.
- Analyzed and resolved problems independently, demonstrating a strong problem-solving ability.
- Maintained tracking records of monthly waiver slot information.
- Conducted monitoring assessments of local agencies and effectively communicated findings with program supervisors and directors.
Staff RN Emergency Department/Pediatrics
Baptist Health Montgomery, AL
Montgomery, AL
12.2008 - 10.2015
- Provide patient care to a diverse population while maintaining patient safety.
- Provided compassionate and prompt care to patients in the emergency and pediatric departments, assessing their medical needs and administering appropriate treatments.
- Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for pediatric patients, ensuring optimal outcomes.
- Educated families on post-discharge care instructions and medication management, promoting continuity of care and patient well-being.
- Maintained accurate and detailed patient records, documenting assessments, interventions, and outcomes in accordance with hospital policies and regulatory guidelines.
Clinical Lab Adjunct Faculty
Southern Union State Community College Opelika, AL
Opelika, AL
10.2012 - 12.2014
- Instructed students in laboratory and clinical environments, emphasizing safe and accurate analytical procedures
- Monitored and evaluated students' techniques in analysis to ensure adherence to proper protocols
- Facilitated learning and skill development through hands-on instruction and practical application of concepts in lab and clinical settings
Education
Bachelor of Science - Nursing
Auburn University Montgomery
Montgomery05-2011
Associate of Science - Nursing
Southern Union State Community College
Opelika, AL12-2008
Skills
- Proactive mindset
- Report creation
- Training coordination
- Referral coordination
- Process improvements
- Program management
- Performance monitoring
- Data management
Timeline
Program Coordinator
Alabama Medicaid Agency Long Term Healthcare Reform
05.2022 - Current
Quality Assurance Specialist
Alabama Department of Senior Services-Medicaid Waiver
10.2015 - 04.2022
Clinical Lab Adjunct Faculty
Southern Union State Community College Opelika, AL
10.2012 - 12.2014
Staff RN Emergency Department/Pediatrics
Baptist Health Montgomery, AL
12.2008 - 10.2015
Bachelor of Science - Nursing
Auburn University Montgomery
Associate of Science - Nursing
Southern Union State Community College
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