Martha Aguilar
Arlington,USA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Program Coordinator
UT Southwestern Medical Center
06.2023 - Current
- Lead administrator for Parkland Psychiatry Services, Interventional Psychiatry, and Geriatric Psychiatry.
- Supervision of assigned staff to include a Sr. Administrative Associate and two Administrative Associates.
- Assists in analyzing, coordinating, and evaluating program operation and procedures, and in the development of the budget for the program.
- Oversee P.O.'s, receiving reports, travel applications, vouchers, and credit card charges.
- Develops, cultivates, and maintains working relationships with internal/external departments.
- Establishes program goals and objectives and directs program evaluation and quality control activities.
- Work closely with the Department Administration in the Faculty recruitment efforts.
- Process expense reports, reimbursements, and travel for psychiatry services.
- Point of contact for QGenda and Shift Admin tracking, scheduling, and updates.
- Payroll/timekeeping for Parkland Psychiatry Division.
- Prepare staff performance evaluations and recommendations for merit increases.
Sr. Administrative Associate
UT Southwestern Medical Center
09.2021 - 06.2023
- Managed and directed administrative personnel and business functions of the division.
- Established, reviewed, and revised internal procedures.
- Supervised clerical operations, managed workflow for maximum efficiency, and evaluated work progress.
- Prepared the annual budget for the division for approval by department management, including analyzing financial status, projecting income and expenditures, and allocating funding sources for division faculty and staff.
- Coordinated faculty and staff recruitment for the division.
- Prepared staff performance evaluations and recommendations for merit increases.
- Prepared complex reports, which required significant contact with other departments and outside organizations.
Unit Manager
Texas Tech University Health Sciences Center at El Paso, Department of Psychiatry
02.2019 - 09.2021
- Supervisor/manager of the department of psychiatry operations and onsite supervisor/manager of the psychiatry department in the absence of the Clinic Administrator.
- Assistant and primary point of contact for Department Chairman and Clinic Administrator.
- Responsible for account maintenance in the department, including budget revisions, FITS entries, tracking of available balances, project funding over the fiscal year, and anticipated deficiencies. Works as primary liaison with the budget and accounting office for all department accounts.
- Responsible for ePAF generation, labor distributions, faculty recruitment, contract updates, and following up on enrollment and credentialing.
- Work closely with the Department Chair and Administrator in the Faculty recruitment efforts and generate letters of intent and physician employment agreements for new hire faculty members.
- Supervision of assigned staff to include the clinic manager, program coordinators, lead biller and coder, coordinator, senior research scientist, and research aide.
- Oversee P.O.'s, receiving reports, travel applications, vouchers, and credit card charges for Chair and Administrator while adhering to TTUHSC policy requirements.
- Responsible for assisting with all patient documentation for the Adult Clinic, which includes entering and printing notes from the EMR system.
- Provide administrative support to faculty.
- Point of contact for SAP/EAP/RAP referrals and appointments.
Analyst II
Texas Tech University Health Sciences Center at El Paso, Department of Psychiatry
07.2013 - 01.2019
- Assistant and primary point of contact for the Department Chairman and Clinic Administrator.
- Provide administrative support to faculty.
- On-site supervisor/manager of the psychiatry department when there was no full-time Clinic Administrator in the department.
- Management of timesheets and leave reports for faculty and staff within the department.
- Point of contact for University Wellness Committee, EAP/RAP referrals and appointments.
- Point of contact for department purchasing.
- Coordinate all travel and travel reimbursements for the department.
- Generate ePAFs for the department and assist the clinic administrator in generating labor distributions, budget revisions, employee one-time payments, and contract updates.
- Responsible for creating and posting positions for new hire staff and faculty.
- Generate letters of intent and contracts for new hire faculty members.
- Departmental point of contact with Credentialing and Enrollment.
- Point of contact for the Psychiatry Consultation-Liaison service, and notarizing CMEs as needed.
Trauma Office Coordinator
University Medical Center El Paso- Trauma Department
01.2012 - 01.2013
- Assistant to the Director of Trauma/Neuro/Critical Care and Trauma Operations Manager.
- Assist in preparing department budget and finances, and with payroll.
- Prepare Voucher Check Requests for physicians and locums within the department and for all travel.
- Assist with the preparation and distribution of all contracts to appropriate personnel.
- Assist the Stroke Coordinator with patient callbacks and entering billing charges.
- View Cerner daily to track Trauma patients and assist with any necessary documentation needed for patients or staff.
Assistant Operations Manager
GC Services-FedEx
01.1998 - 01.2011
- Assist the Center Director with managing the day-to-day operations of the center and stand in for her in her absence.
- Manage 20 plus Unit Managers and 200 plus staff members.
- Prepare and distribute monthly bonuses for all managers based on performance measurements and budget, and draft performance evaluations for team members and members of management.
- Manage center performances to ensure standards were met in attendance, productivity, quality, compliance, and timekeeping.
- Analyze productivity reports and prepare reports for the Center Director and develop presentations to present to the executives of our vendors.
- Assist in hiring of new team members and promotions.
- Draft separation paperwork and participate in HR conversations for terminations and participate in Unemployment Hearings.
Education
Doctorate - Behavioral Health Management
Arizona State University
Tempe, AZ05-2026
Master’s Degree - Clinical Mental Health Counseling
Texas Tech University Health Sciences Center- School of Health Professions
01.2022
Master’s Degree - Health Care Administration
Texas Tech University Health Sciences Center
01.2018
Bachelor’s Degree - Multidisciplinary Studies with a concentration in English and Social/Behavioral Sciences
University of Texas at El Paso
01.2011
Skills
- Program management
- Proactive mindset
- Strategic planning
- Process improvements
- Staff development
- Attention to detail
- Problem-solving
- Critical thinking
- Dependability and cooperation
- Multitasking
Certification
- Completion of Leadership Foundations Training at UTSW, 2022-01-01
- Certified in Psychological First Aid, 2018-01-01
- Completion of Associate Administrators trainings, 2019-01-01
- Completion of TTUHSC LEADership course, 2015-01-01, 2016-12-31
Positions
- Unit Safety Officer for the Department of Psychiatry, Alameda location, 2014-01-01, 2016-12-31
- Unit Safety Officer for the Department of Psychiatry, Alameda location, 2019-01-01, 2021-12-31
- Department Coordinator for TTUHSC State Employee Charitable Campaign, 2013-01-01, 2021-12-31
- Department representative for the Go Green Recycling Program, 2016-01-01, 2021-12-31
Timeline
Program Coordinator
UT Southwestern Medical Center
06.2023 - Current
Sr. Administrative Associate
UT Southwestern Medical Center
09.2021 - 06.2023
Unit Manager
Texas Tech University Health Sciences Center at El Paso, Department of Psychiatry
02.2019 - 09.2021
Analyst II
Texas Tech University Health Sciences Center at El Paso, Department of Psychiatry
07.2013 - 01.2019
Trauma Office Coordinator
University Medical Center El Paso- Trauma Department
01.2012 - 01.2013
Assistant Operations Manager
GC Services-FedEx
01.1998 - 01.2011
Master’s Degree - Clinical Mental Health Counseling
Texas Tech University Health Sciences Center- School of Health Professions
Master’s Degree - Health Care Administration
Texas Tech University Health Sciences Center
Bachelor’s Degree - Multidisciplinary Studies with a concentration in English and Social/Behavioral Sciences
University of Texas at El Paso
Doctorate - Behavioral Health Management
Arizona State University