Lacey Mediate
Indianapolis
Summary
Dynamic and results-oriented waitress with extensive experience at The Rathskeller Restaurant & Bar. Proven ability to enhance customer satisfaction through strong multitasking and conflict resolution skills. Trained new staff to maintain high service standards in high-volume dining environments, ensuring efficient team collaboration and exceptional dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
The Rathskeller Restaurant & Bar
Indianapolis, IN
05.2023 - Current
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently during peak hours.
- Adapted to changing priorities while maintaining high service standards.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress Trainer
First Watch Daytime Cafe
Indianapolis, IN
08.2024 - 04.2026
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently during peak hours.
- Adapted to changing priorities while maintaining high service standards.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
High School Diploma -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
Strong multitasking
Attention to detail
Complex Problem-solving
Time management
High volume dining
Conflict resolution
Dining customer service
Point of sale systems
Liquor, wine, and food service
Team collaboration
Safe food handling
Certification
Indiana Server Training Program
ServSafe
Timeline
Waitress Trainer
First Watch Daytime Cafe
08.2024 - 04.2026
Waitress
The Rathskeller Restaurant & Bar
05.2023 - Current
High School Diploma -
Ivy Tech Community College of Indiana