Lacey Munger
Woonsocket,RI
Summary
Dynamic and dependable professional with a strong work ethic, experienced as a Front Desk Receptionist at Urban Air. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for creating engaging environments as a Birthday Party Host, demonstrating adaptability and a commitment to safety and cleanliness.
Overview
5
5
years of professional experience
Work History
Babysitter
Family Practice
01.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Front Desk Receptionist
Urban Air
09.2022 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Birthday Party Host
Urban Air
09.2022 - 08.2024
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
Education
Bachelor of Arts - Marketing
Coastal Carolina University
Conway, SC05-2028
High School Diploma -
Cumberland High School
Cumberland, RI06-2024
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability and punctuality
- Flexible scheduling
- Adaptability and resilience
- Reliability
- Dependability
Timeline
Front Desk Receptionist
Urban Air
09.2022 - 08.2024
Birthday Party Host
Urban Air
09.2022 - 08.2024
Babysitter
Family Practice
01.2020 - Current
Bachelor of Arts - Marketing
Coastal Carolina University
High School Diploma -
Cumberland High School
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