Lacey Nicholls
Olive Branch,MS
Summary
Results-driven professional with extensive experience in payroll administration and office management. Known for strong attention to detail and effective communication.
Overview
7
7
years of professional experience
Work History
Administrative Manager
Civil-Link, LLC
Southaven, Mississippi
07.2021 - Current
- Processed payroll and ensured timely payment of payroll taxes.
- Managed accounts receivable and client billing for all services.
- Handled new employee paperwork and facilitated health insurance and 401k enrollment.
- Executed office supply orders and coordinated travel arrangements.
- Reconciled monthly bank statements using QuickBooks and Deltek Ajera.
- Addressed employee requests for time off and maintained accurate records.
- Assisted in overall office management to optimize operations.
Office Assistant
Lawn Doctor
Olive Branch, Mississippi
10.2020 - 07.2021
- Optimized service efficiency by managing scheduling of routes for technicians.
- Provided prompt assistance to customer inquiries through phone line management.
- Processed customer payments and established new accounts efficiently.
- Conducted collection calls to recover outstanding balances in a timely manner.
- Promoted sales of available services to maximize revenue opportunities.
Office Manager
Walker's Lawn and Landscaping
Decatur, Illinois
08.2019 - 07.2020
- Streamlined appointment scheduling
- Managed phone lines, ensuring prompt responses for client inquiries.
- Created and followed up on contracts to secure new business opportunities.
- Submitted employee hours, guaranteeing timely and accurate employee compensation.
- Maintained employee files to uphold HR compliance standards.
- Collaborated with owners and managers to facilitate smooth daily operations.
- Ordered supplies while maintaining optimal inventory levels.
Education
High School Diploma -
Mt. Zion High School
Mt. Zion, Il05-2004
Elementary Education
SIUE
Edwardsville, ILSkills
- Payroll administration
- Accounts receivable
- Billing operations
- Bank reconciliation
- Quickbooks
- Office management
- Office administration
- Employee onboarding
- Customer relationship management
- Bookkeeping
- Budgeting and expense monitoring
- Time management
- Team collaboration
- Attention to detail
- Mail management
- Effective communication
- Event planning
Timeline
Administrative Manager
Civil-Link, LLC
07.2021 - Current
Office Assistant
Lawn Doctor
10.2020 - 07.2021
Office Manager
Walker's Lawn and Landscaping
08.2019 - 07.2020
High School Diploma -
Mt. Zion High School
Elementary Education
SIUE