Lacey Parham
Hardin,MT
Summary
Dedicated Medical Assistant with a track record of providing top-notch patient care at One Health. Skilled in phlebotomy and electronic medical records, with a knack for fostering patient trust through exceptional communication. Demonstrates professionalism and ethics in all tasks, enhancing clinic efficiency and patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
One Health
08.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
CNA
Bighorn Hospital Association
10.2017 - 08.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Cashier
IGA Grocery Store
09.2017 - 12.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reviewed weekly sales ads and monitored price changes.
Education
LPN - Nursing
Montana State University
Billings, MT12.2026
CNA Certification -
Northeastern Vocational School
Miami, Ok03.2013
High School Diploma -
Grove
Grove, OK05.2002
Skills
- Electronic Recordkeeping
- Vital Signs Collection
- Documenting Behaviors
- Dementia and Alzheimer's Knowledge
- Patient-Focused Care
- Companionship and Emotional Support
- CNA Certification
- Room Cleaning and Restocking
- Calm Under Stress
- Patient Scheduling
- Customer Service
- Direct Patient Care
- Clinical Documentation
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Electronic Medical Records
- Immunization Administration
- Specimens collection and processing
- Professionalism and Ethics
- Sterilization techniques
- Equipment Sterilization
- Trustworthy companion
- Adaptable
- Valid MT driver's license
- Reliable transportation
- Performed peak flow tests
- Vaccine Manager
Certification
- CNA - Certified Nurse Assistant
References
Chloe Ekelem
Dermatologist @ Billings Clinic
and One Health
Joe Purcell
DON @ Bighorn Hospital Association
406-665-7226
Heather Karlstrom
Lpn @ Deer Lodge Prison
406-208-2185
Timeline
Medical Assistant
One Health
08.2022 - Current
CNA
Bighorn Hospital Association
10.2017 - 08.2022
Cashier
IGA Grocery Store
09.2017 - 12.2017
LPN - Nursing
Montana State University
CNA Certification -
Northeastern Vocational School
High School Diploma -
Grove
- CNA - Certified Nurse Assistant
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