Summary
Overview
Work History
Education
Skills
Timeline
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Lacey Stephens

Peshastin,WA

Summary

Skilled professional ready to excel in any position. Proven ability to streamline operations and foster team collaboration to achieve organizational and performative goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.

Overview

3
3
years of professional experience

Work History

Scanner-Lift Experience

Stevens Pass Mountain Resort
12.2024 - 04.2025
  • Engaging and communicating with guests
  • Scanning lift tickets
  • Communicating with hot seat to resolve passholder issues
  • Keeping mazes nice and orderly
  • Maze mastering to keep lines moving and chairs full
  • Reinforcing resort rules
  • Maintained high accuracy levels with thorough checks of each scanned lift ticket
  • Coordinated with other departments to ensure efficiency and safety
  • Collaborating with coworkers to establish best practices for the scanning process, increasing overall productivity

Restaurant Supervisor

Arby's
01.2022 - 12.2024
  • Managing and directing employees to complete tasks.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised daily cash handling procedures, ensuring accurate accounting records/ cash reports and minimizing discrepancies.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Ensured timely order preparation and delivery by optimizing kitchen workflow processes.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
  • Running the slicer and fryer station

Education

High School Diploma -

Lake Pend Oreille High School
Sandpoint, Idaho
06-2021

Skills

  • Organized
  • Observant
  • Attentive to detail
  • Problem resolution
  • Friendly
  • Hardworking
  • Fast learner
  • Team player
  • Excellent with hands-on projects
  • Listening to orders and directions
  • Communication
  • Customer service
  • Reliable
  • Creative
  • Supervising
  • Patience and empathy
  • Cash handling
  • Strong work ethic
  • Time management skills

Timeline

Scanner-Lift Experience

Stevens Pass Mountain Resort
12.2024 - 04.2025

Restaurant Supervisor

Arby's
01.2022 - 12.2024

High School Diploma -

Lake Pend Oreille High School

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Lacey Stephens