Lacey Suslovich
Vinegar Bend,AL
Summary
Compassionate and driven criminal justice professional with extensive experience in child welfare investigations, crisis intervention, risk and safety assessments, case management, and family support. Experienced in investigating allegations of child abuse and neglect, conducting interviews, forensic interviews, and home visits, developing safety plans, coordinating services, and collaborating with law enforcement, legal professionals, and community agencies to protect children and strengthen families. Additional experience in law enforcement intelligence and higher education has strengthened my skills in critical thinking, documentation, communication, advocacy, and managing complex caseloads. Seeking to return to child welfare, where my passion and professional drive are centered on protecting vulnerable children, supporting families through difficult circumstances, and helping create safe, stable environments where children can thrive.
Overview
4
4
years of professional experience
Work History
Academic Advisor I
University of South Alabama
06.2025 - Current
- Advise over 300 first-year and transfer students on course selection, degree planning, and academic goals.
- Approve degree plans and maintain accurate advising records in line with policy and compliance requirements.
- Use Degree Works, NavigateEAB, and Banner to review student progress and identify at-risk students early.
- Implement targeted interventions that support retention and keep students on track for timely graduation.
- Contribute to recruitment efforts by engaging prospective students and supporting outreach activities.
- Support new student orientation and success programming for incoming students.
- Manage the Academic Advising and Transfer Services social media presence to promote resources and strengthen student engagement.
Real Time Crime Center Operator
Albuquerque Police Department
05.2024 - 05.2025
- Monitored CAD, multi-channel radio systems, camera networks, and criminal justice databases during active incidents.
- Disseminated critical intelligence to support officer safety, emergency response, and ongoing investigations.
- Compiled intelligence reports for SWAT barricade operations, including background histories, associates, and location analysis.
- Collaborated with the FBI, Department of Homeland Security, and U.S. Secret Service through video analysis and license plate identification.
- Used automated license plate readers, camera systems, and GPS tracking tools to locate stolen vehicles and monitor suspect movement, including supporting StarChase activations and recovery of over 20 stolen vehicles.
- Maintained situational awareness through APBs, teletypes, and intelligence bulletins while handling sensitive information with accuracy and confidentiality.
CPS Investigative Case Worker
Children, Youth, and Families Department (CYFD)
04.2023 - 03.2024
- Conducted crisis intervention, risk assessments, and case management for children and families experiencing abuse or neglect.
- Performed home visits and forensic interviews to evaluate safety concerns and document findings for ongoing investigations.
- Developed individual safety plans and connected families with social services, mental health resources, and housing assistance.
- Collaborated with law enforcement, prosecuting attorneys, and victim support organizations to support families through legal proceedings.
- Maintained detailed case documentation and reported suspected abuse or neglect in compliance with required procedures.
Child Protective Investigator
Florida Department of Children and Families (DCF)
08.2022 - 03.2023
- Led investigations into abuse, neglect, and violent-crime allegations, documenting findings and escalating safety concerns.
- Conducted crisis response, safety assessments, and needs-based referrals for victims in high-risk environments.
- Explained legal procedures, prepared court documentation, attended hearings, and served as a liaison with law enforcement, legal representatives, and community organizations.
Academic Advisor I
The University of Alabama
05.2022 - 08.2022
- Advised students on degree planning, academic progress, and retention support across progressive roles.
- Trained and supervised more than 20 Peer Advisors while supporting day-to-day advising operations.
- Coordinated orientation activities and educational programming to support student transition and engagement.
- Maintained FERPA-compliant student records with accurate documentation and confidential handling.
- Supported advising operations through administrative coordination and data management tasks.
Education
Master of Science - Criminology
Florida State University
01-2028
Bachelor of Arts - Criminal Justice, Cyber Criminology
The University of Alabama
01-2022
Skills
- Risk assessment
- Information gathering
- Referral coordination
- Case management
- Crisis intervention
- Community resource referral
- Conflict de-escalation
- Incident documentation
- FERPA compliance
- Confidential information handling
- Child advocacy
- Safety planning
- Trauma-informed practice
- Forensic interviewing
- Family engagement
Timeline
Academic Advisor I
University of South Alabama
06.2025 - Current
Real Time Crime Center Operator
Albuquerque Police Department
05.2024 - 05.2025
CPS Investigative Case Worker
Children, Youth, and Families Department (CYFD)
04.2023 - 03.2024
Child Protective Investigator
Florida Department of Children and Families (DCF)
08.2022 - 03.2023
Academic Advisor I
The University of Alabama
05.2022 - 08.2022
Bachelor of Arts - Criminal Justice, Cyber Criminology
The University of Alabama
Master of Science - Criminology
Florida State University