Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Lacey Watkins

Wichita Falls,TX

Summary

I am a confident leader dedicated to process and procedure. I exceed expectations for staff performance, consistently enforces rules and seek opportunities for team improvement. I offer high integrity, attention to detail and excellent decision-making abilities. I am a highly-motivated employee with the desire to take on new challenges. I possess a strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Detention Supervisor

Wichita County Sheriff's Office
Wichita Falls, TX
11.2021 - Current
  • Provided oversight of detainee activities and behavior to ensure safety, security, and compliance with regulations.
  • Monitored video surveillance systems to detect irregularities in the facility environment.
  • Coordinated with medical personnel to provide necessary health care services for detainees.
  • Responded to emergency situations in a timely manner to minimize risks or potential damage.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Organized special events such as cook-outs or holiday parties for employees.
  • Reviewed reports from subordinate staff members before submitting them to senior management.

Detention Officer

Wichita County Sheriff's Office
Wichita Falls, TX
05.2019 - 11.2021
  • Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
  • Monitored inmate behavior to ensure compliance with facility regulations and procedures.
  • Provided support and assistance to fellow officers during emergency situations.
  • Maintained records of incident reports and daily logs to document inmate activity.
  • Enforced disciplinary action when appropriate according to established guidelines.
  • Investigated disturbances within the facility and reported findings to supervisors.
  • Escorted inmates from one area of the detention center to another safely and securely.
  • Patrolled areas within the detention center on foot to monitor security levels.
  • Responded quickly and effectively to any medical emergencies that arose within the facility.
  • Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
  • Participated in training sessions designed to improve job performance or learn new techniques.
  • Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
  • Fingerprinted and photographed incoming and released inmates.
  • Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.

Car Salesperson

Patterson Kia
Wichita Falls, TX
01.2018 - 05.2019
  • Conducted test drives for prospective buyers.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
  • Developed relationships with potential buyers through phone calls and emails.
  • Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
  • Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.

Server

Sweetie Pie's Ribeyes
Decatur, TX
01.2016 - 12.2017
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server

Logan's Roadhouse
Wichita Falls, TX
09.2015 - 01.2016
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

High School Diploma -

Alvord High School
Alvord, TX
05-2015

Skills

  • Crisis Management
  • Restraint Techniques
  • Security Protocols
  • Incident Reporting
  • Staff Management
  • De-Escalation Techniques
  • Policy Enforcement
  • Emergency Response
  • Counseling techniques
  • Professionalism
  • Decision-Making
  • Team building
  • Organizational Skills
  • Excellent Communication
  • Team Leadership
  • Problem-Solving
  • Multitasking
  • Time Management
  • Staff Training
  • Adaptability and Flexibility
  • Attention to Detail
  • Reliability
  • Behavioral Management
  • Continuous Improvement
  • Self Motivation

Affiliations

  • Toddler Mom
  • Assists with girlfriend's furniture refurbishing business by helping move furniture, locate furniture, sell furniture, and buy supplies.

Accomplishments

  • Earned a Life Saving Award for a jail incident that took placed in 2019.
  • Earned Employee of the Month for the Wichita County Sheriff's Office in 2021.
  • Became a member of the Corrections Emergency Response Team for Wichita County Sheriff's Office in 2021.
  • Promoted to Corporal at the Wichita County Sheriff's Office in November of 2021.

Certification

  • Taser Certified
  • Instructors License

References

References available upon request.

Timeline

Detention Supervisor

Wichita County Sheriff's Office
11.2021 - Current

Detention Officer

Wichita County Sheriff's Office
05.2019 - 11.2021

Car Salesperson

Patterson Kia
01.2018 - 05.2019

Server

Sweetie Pie's Ribeyes
01.2016 - 12.2017

Server

Logan's Roadhouse
09.2015 - 01.2016

High School Diploma -

Alvord High School

Similar Profiles

CREATE PROFILE
Lacey Watkins