Hi, I’m
Lacey Young
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. A proficient learner with the ability to handle multiple projects simultaneously with a high degree of accuracy. Passion & extensive knowledge of the environmentally conscience children's clothing industry.
Overview
19
years of professional experience
Work History
Little Wild (Children's Clothing)
E-Commerce Product Manager
07.2020 - 09.2023
Job overview
- Conducted market research to identify customer needs and preferences.
- Improved website usability by leading redesign efforts that focused on enhancing navigation, layout, and overall aesthetics.
- Developed promotional campaigns to increase visibility, driving traffic to the online store and increasing overall sales volume.
- Product photography and editing for ecommerce store
- Implemented customer feedback loops to gather valuable insights, leading to product enhancements that better catered to user needs and preferences.
- Streamlined inventory management with efficient tracking systems and streamlined order fulfillment processes.
- Vast knowledge in the children's clothes industry, GOT Certified Organic Products, and the needs of environmentally conscience parents of ever growing children.
- Assisted in facilitating Re-Wear program & Give Back programs
Spaces Real Estate
Leasing Consultant
12.2016 - 01.2020
Job overview
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Verified tenant incomes and other information before accepting lease applications.
- Negotiated lease terms and conditions, securing mutually beneficial agreements between property owners and tenants.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
XSport Fitness
Personal Trainer
04.2010 - 05.2011
Job overview
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Payment Logistics
Senior Underwriter / Fraud and Risk Analyst
08.2007 - 04.2010
Job overview
- Streamlined underwriting processes for increased efficiency and faster turnaround times.
- Conducting statistical analysis to evaluate risk involved in business owner & business using Experian, Choicepoint, Lexis Nexus, and Search Systems.
- Review and scrub every application submitted by Sales Representatives
- Meet with the board daily with recommendations for appropriate actions to take on submitted merchant applications
- Personally make final decision to approve or deny accounts
- Apply and Submit all Amex & Discover accounts for all existig and new accounts / Being main point of contact with both entities
- Create and maintain Excel spreadsheets to keep everyday tasks organized and methodical
- Monitor Daily credit card processing activities on VIP & High Risk Accounts
DLUSH Beverage
Manager/Partner
08.2004 - 05.2007
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Scouting / Hiring / Training
- Tracking Hourly, Weekly, and Monthly goals.
- Creating & Implementing Employee Schedules.
- Leading Investor Relations
- Designing, Purchasing, and Selling Company Branded Clothing and Swag
- Face to Face Customer Service.
- Involved in designing and creating 2nd location in Hollywood, CA
Education
Richwoods Highschool Peoria, IL
High School Diploma
05.2003
Skills
- Business development and planning
- Brand Marketing
- Project management
- Market Research Analysis
- Customer Service
Timeline
E-Commerce Product Manager
Little Wild (Children's Clothing)
07.2020 - 09.2023
Leasing Consultant
Spaces Real Estate
12.2016 - 01.2020
Personal Trainer
XSport Fitness
04.2010 - 05.2011
Senior Underwriter / Fraud and Risk Analyst
Payment Logistics
08.2007 - 04.2010
Manager/Partner
DLUSH Beverage
08.2004 - 05.2007
Richwoods Highschool
High School Diploma
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