LA'CHELSEA KING
Tifton
Summary
Experienced human resource professional with a strong track record of driving business growth and cultivating client relationships. Skilled in identifying untapped market opportunities and implementing strategic plans to boost revenue. Adept at utilizing negotiation and communication abilities to successfully close deals and nurture long-term partnerships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Worship Arts Pastor
Freedom Church
11.2020 - 11.2024
- Presented budget proposals for the department, optimizing resource allocation for maximum ministry effectiveness.
- Developed Standard Operating Procedures in alignment with the vision, mission statement, and core values.
- Promoted professional development opportunities for the Worship Arts staff through conferences, workshops, training sessions.
Universal Banker
Truist Bank
04.2018 - 10.2019
- Opened various types of accounts, furnished online banking details to facilitate new transactions, and balanced teller drawers, ATM cash and vault reserve.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Identified customer financial needs through in-person efforts, cold calls, referrals, and marketing while providing strong product knowledge and quality service.
- Contributed to a high-performing team culture by actively participating in training sessions, staff meetings, and ongoing professional development opportunities.
Credentialing Coordinator
Tift Regional Health System
07.2017 - 12.2017
- Managed credentialing process by verifying provider qualifications and background checks.
- Tracked expiration dates of licenses and certifications to initiate timely renewals for providers.
- Collaborated with healthcare providers to gather necessary documentation for credentialing applications.
- Maintained accurate files, records and credentialing documents in well-maintained databases.
Patient Access Representative
Tift Regional Health System
01.2015 - 06.2017
- Resolved patient inquiries regarding insurance and billing, providing clear and concise information.
- Achieved high levels of accuracy in patient data entry, minimizing errors and enhancing record reliability.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Enabled better patient care with thorough pre-visit preparations and clear communication of patient needs.
- Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
Assistant Store Officer
Belk Department Store
07.2009 - 12.2014
- Assisted in the successful launch of new product lines by coordinating promotional events and designing eye-catching marketing materials.
- Implemented loss prevention measures to minimize theft and fraud incidents while preserving a welcoming atmosphere for legitimate customers.
- Oversaw the timely replenishment of stock on shelves, ensuring optimal product availability for customers at all times.
Education
Bachelor of Science - Human Resources Management
Georgia Military College
Milledgeville, GASkills
- Time management
- Conflict resolution
- Effective written and verbal communication
- Proficiency in Microsoft Office
- Customer service
- Analytical thinking
Certification
- Six Sigma Certification (Yellow Belt)
- Certified Patient Account Representative
Timeline
Worship Arts Pastor
Freedom Church
11.2020 - 11.2024
Universal Banker
Truist Bank
04.2018 - 10.2019
Credentialing Coordinator
Tift Regional Health System
07.2017 - 12.2017
Patient Access Representative
Tift Regional Health System
01.2015 - 06.2017
Assistant Store Officer
Belk Department Store
07.2009 - 12.2014
- Six Sigma Certification (Yellow Belt)
- Certified Patient Account Representative
Bachelor of Science - Human Resources Management
Georgia Military College
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