Laci Ackerman
Tacoma,WA
Summary
As a dedicated mother fo three, I bring a unique blend of drive, outgoing personality, and strong work ethic to the table. I'm a enthusiastic learner, passionate about making a meaningful impact in the lives of others. I'm excited to explore new opportunities that not only benefit me, but also allow me to make a positive difference in the lives of others. I'm looking for a fulfilling career that enables me to collaborate with like-minded individuals and prioritize the well-being of those I care about.
Overview
7
7
years of professional experience
Work History
Registered Behavioral Technician
CARD
03.2023 - Current
- Worked as part of collaborative teams to address areas of need and challenging behaviors of children
- Supported clients' with challenging behaviors by teaching alternative behaviors, and keeping clients, and others, safe by using ABM techniques when needed.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Used SKILLS to document patient day overview, progress notes, and collect all data accurately throughout session.
- Kept patient information confidential in accordance with HIPAA regulations.
- Treated all clients and families with respect, and maintained professional boundaries.
Crew Member
Jack In the Box
01.2020 - 02.2020
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Caterer
Georgios Catering
09.2019 - 12.2019
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Cleaned and organized kitchen stations to promote team efficiency.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Provided friendly, courteous service to create memorable moments for guests.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
Kitchen Helper
Julian Estates
04.2019 - 08.2019
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Maintained high personal grooming standards and uniform presentation.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
Team Lead
Jack in the Box
09.2017 - 04.2019
- Worked different stations to provide optimal coverage and meet production goals.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Graham Kapowsin High School
Graham, WA06-2018
Associate of Arts - General Arts
Pierce College
Puyallup, WA06-2018
Skills
- Data Collection
- Multitasking
- Organizational Skills
- Professionalism
- Self Motivation
- Teamwork and Collaboration
- HIPAA Requirements
- Written Communication
- Schedule Management
- Inbound phone call handling
- Cash Handling
- Outgoing and optimistic
Timeline
Registered Behavioral Technician
CARD
03.2023 - Current
Crew Member
Jack In the Box
01.2020 - 02.2020
Caterer
Georgios Catering
09.2019 - 12.2019
Kitchen Helper
Julian Estates
04.2019 - 08.2019
Team Lead
Jack in the Box
09.2017 - 04.2019
High School Diploma -
Graham Kapowsin High School
Associate of Arts - General Arts
Pierce College
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