Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Subway Manager
SUBWAY®Restaurants
Granite Falls, NC
07.2024 - Current
Delegated work to staff, setting priorities and goals.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Developed and implemented strategic plans to achieve company objectives.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Subway Employee
SUBWAY®Restaurants
Rutherford College, North Carolina
05.2021 - 06.2024
Recognized by management for providing exceptional customer service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Identified needs of customers promptly and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.
Worked effectively in team environments to make the workplace more productive.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.