Laci Robinson
Rock Hill,SC
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Sociable Server offering almost 2 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server, Host, Cashier
Sonnys Barbeque
Rock Hill, SC
01.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Sales Associate
Once Upon A Child Franchise
Rock Hill, SC
02.2020 - 04.2021
- Trained new cashiers on proper use of registers and store policies.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Answered customer questions and provided store information.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
High School Diploma -
Rock Hill High School
Rock Hill, SC01.2022
Skills
- Supply Restocking
- Payment Collection
- ID Verification
- Cash Handling
- POS Systems
- Customer Service
- Customer Assistance
- Time Management Skills
- Complex Problem-Solving
- Staff Training
- Guest Engagement
Certification
- Certification in CPR
Timeline
Server, Host, Cashier
Sonnys Barbeque
01.2022 - Current
Sales Associate
Once Upon A Child Franchise
02.2020 - 04.2021
High School Diploma -
Rock Hill High School
- Certification in CPR
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