Laci W. Fernandez

• Provide Tier I (school‑wide), Tier II (targeted group), and Tier III (individualized) supports; case‑manage 90+ at‑risk students per school year across academic, attendance, behavior, and social service needs.
• Conduct needs assessments; develop student support plans with measurable goals; track progress and document services in the agency’s case management system while maintaining confidentiality and compliance.
• Coordinate mentoring and volunteer programs (e.g., Bobcat Buddies), tutoring, basic‑needs assistance (including weekend food backpack programs), and referrals to counseling and community resources.
• Facilitate social‑emotional learning and skills‑building groups; collaborate closely with teachers, administrators, and families to align interventions with classroom needs.
• Respond to crises, complete warm hand‑offs to mental‑health providers, and support safety planning to ensure student and campus well‑being.
• Organize and support school‑wide initiatives that promote belonging, attendance, and academic engagement.

• Complete MSW practicum within current role, integrating advanced social work competencies into practice.
• Participate in weekly supervision to reflect on ethical decision-making, interventions, and application of evidence-based practices.
• Apply social work theories, cultural responsiveness, and strengths-based approaches in supporting diverse students and families.

• Delivered high‑volume customer service, cash handling/POS, and teamwork in fast‑paced environments.

• • Supported survivors of domestic violence and sexual assault in an emergency shelter environment using trauma‑informed, empowerment‑based practice.
  • Completed intakes, entered data into the agency database, and staffed the 24‑hour crisis hotline under supervision.
  • Followed one client from intake through shelter exit, coordinating services and tracking goals.

• Delivered high-volume customer service, cash handling/POS, and teamwork in fast-paced environments.