Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Laci A. Wilson

Reynoldsburg,OH

Summary

Experienced facilities cleaning professional with solid history working at Residential and Commerical buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash. Punctual Cleaner with 21 years of hands-on experience facilitating cleaning and maintenance job duties in various environments. Meticulous and systematic professional with expertise in carrying out heavy cleaning tasks. Well-versed in sweeping, vacuuming and mopping. Dependable and hardworking small business owner skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning. Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Responsible bartender skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Overview

4
4
years of professional experience

Work History

Ventilation Cleaner at Penzone Salons

Apm Construction Services
Columbus, OH
01.2022 - Current
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Dusted surfaces such as countertops, tables and chairs.

Small Business Owner

Sparkle & Shine Cleaning LLc
Reynoldsburg, OH
08.2020 - Current
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Inspected for damages to property that may have occurred during the cleaning process.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Maintained a safe working environment by using appropriate cleaning supplies.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Polished mirrors and chrome fixtures.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Emptied trash cans in all rooms of the house.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Assisted with laundry duties upon request from clientele.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Cleaned interior windows and wiped down blinds.
  • Maintained and organized cleaning supplies stock.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Cleaned kitchen appliances such as stoves, refrigerators and microwaves.
  • Sanitized bathrooms including toilets, showers and tubs, sinks and countertops.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Bartender

Robey's Pub
Reynoldsburg, OH
04.2023 - 08.2024
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Greeted customers and provided excellent customer service.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Performed opening and closing duties including restocking supplies.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Stocked ice bins and coolers as needed throughout shift.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Education

GED -

Eastland Fairfield Career And Technical Schools
Groveport, OH
09-2002

Skills

  • Chemical Handling
  • Housekeeping
  • Quality Assurance
  • Interior and Exterior Cleaning
  • Exceptional Time Management
  • Customer Service
  • Cleaning and Sanitizing
  • Sweeping and Mopping
  • Safe Cleaning With Chemicals

References

References available upon request.

Timeline

Bartender

Robey's Pub
04.2023 - 08.2024

Ventilation Cleaner at Penzone Salons

Apm Construction Services
01.2022 - Current

Small Business Owner

Sparkle & Shine Cleaning LLc
08.2020 - Current

GED -

Eastland Fairfield Career And Technical Schools

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Laci A. Wilson