Laciana Archer
Dallas,TX
Summary
A well-rounded Professional Leader with Global experience and extensive expertise in lending, mortgage, and compliance across diverse jurisdictions. Skilled in managing complex case pipelines, conducting thorough audits, and reducing processing times, demonstrating a keen eye for detail and commitment to industry standards. Passionate about leveraging data entry and communication skills to enhance operational efficiency and maintain regulatory compliance.
Overview
25
25
years of professional experience
Work History
ANTI-MONEY LAUNDERING ANALYST - SME
Bank of America
04.2023 - Current
- Manage 70+ global entity cases, ensuring AML compliance and low defect rates.
- Coordinate with Sales for jurisdictional closures, maintaining document accuracy.
- Deliver training to AML teams, enhancing skills and process understanding.
- Lead document analysis and resolution, supporting seamless case completion.
- Facilitate global training sessions, improving analyst proficiency and compliance.
- Create and deliver training materials via WebEx for AML Department across multiple sites. Develop job aids and policy/procedures to enhance team efficiency.
- Conduct one-on-one training sessions with new analysts, providing coaching on case completion.
- Partner with Global Training Academy to share best practices.
- Process, review, and ensure accuracy of documents from various sources. Upload and link documents to requirements, ensuring AML industry standard compliance.
- Develop job aids and policy/procedures to enhance team efficiency. Create and deliver training materials via WebEx for AML Department across multiple sites.
- Process, review, and ensure accuracy of documents from various sources. Upload and link documents to requirements, ensuring AML industry standard compliance.
LOAN PURCHASE AUDITOR II
Gateway First Bank
02.2022 - 10.2022
- Audited 65 loans monthly, ensuring purchase eligibility and compliance.
- Collaborated with lenders and vendors to clear loans for purchase.
- Maintained an error rate below 3%, enhancing accuracy.
- Contributed to training projects related to Loan Origination System.
- Cross-trained in Funding, Client Liaisons, and Closing departments.
- Conducted comprehensive loan audits, assessing purchase eligibility while maintaining a 97% accuracy rate. Streamlined communication between lenders, clients, and vendors for efficient loan clearance.
- Consistently exceeded monthly audit targets, reviewing 65 loans while upholding rigorous quality standards. Contributed to process improvements, enhancing overall departmental efficiency.
- Fostered cross-functional cooperation through active participation in training initiatives and cross-departmental knowledge sharing, enhancing organisational synergy.
- Meticulously reviewed loan documentation, ensuring compliance with regulatory requirements and internal policies. Identified and resolved discrepancies to mitigate risks.
- Proactively engaged in LOS-related training projects, contributing fresh perspectives to enhance system functionality and user experience for improved loan processing efficiency.
POST CLOSING AGED LOAN SPECIALIST
Fairway Independent Mortgage Corporation
11.2019 - 01.2022
- Duplicate duties from Purchase Clearing Department.
- Expanded role to cover entire Post Closing Department to develop individual departmental Procedures, Policies, and training materials for FIMC Internal processes.
- Conduct Pipeline reviews with all Suspense teams, discussing loans that are aging, stalled or require escalation.
- Work closely with UW Leadership to resolve Problem/Challenged loans.
- Ensure Data Integrity is maintained and consistent throughout the Team.
- Reduced Government Insuring endorsement turn times by 4 days.
- Decreased suspended loans across multiple departments by 20%.
- Designed materials for Government Insuring, Purchase Clearing, and Escalations by training all Suspense teams on best/direct methods to clear suspended items sooner.
PURCHASE CLEARING AGED/PROBLEM LOAN SPECIALIST
Fairway Independent Mortgage Corporation
07.2017 - 12.2019
- Clear loans for purchase that have been deemed to be problematic and unable to clear from Warehouse line due to various circumstances. Also, clear loans that have aged 60 days or greater on Warehouse line.
- Prepare training materials including FIMC Policy and Procedures for the Purchase Clearing Department.
- Train new employees on the roles of Purchase Clearing Coordinator and Government Insuring Suspense Auditor.
- Maintain reporting and tracking for suspense trends and deliver findings to the Leadership team of various Departments.
- Resolve Investor complaints to ensure the cultivating of a positive relationship.
- Receive new Investor loans for clearing and developing best practices/techniques that later become part of training materials.
- Assist to our Branch Managers and their teams with clarification of Investor guidelines and direction for suspense resolution.
- Dispute condition errors from Investor.
- Troubleshoot various Internal Departments for processes that result in Investor complaint.
- Reduce number of Investor suspense by 12% which improved overall Pricing and increased Profit.
- Increased the amount of Investor Purchases by 10% by providing feedback and direction to Teams on suspense resolution and proper dispute.
- Work closely with Underwriting communicating changes in Investor guidelines.
- Ensure proper perception of Bond agency requirements and delivery processes.
PURCHASE CLEARING COORDINATOR
Fairway Independent Mortgage Corporation
06.2016 - 07.2017
- Processed 85-125 loans monthly, ensuring smooth purchase transactions.
- Streamlined loan clearing process, handling 85-125 purchases monthly. Investigated investor complaints, providing data-driven solutions for management resolution.
- Optimised purchase clearing efficiency, consistently meeting high-volume targets. Developed systematic approach to troubleshoot investor issues, enhancing resolution speed.
Education
CRIMINAL JUSTICE
Central State University
Wilberforce, OH07.1996
High School Diploma -
Martin Luther King High School
Detroit, MI06.1993
Skills
- Achieved operational efficiency in mortgage loan processing through meticulous data entry and document verification Enhanced compliance analysis by implementing fair housing regulations and Closing experience Improved client relations and risk mitigation strategies through effective documentation and underwriting practices
Affiliations
Toastmasters of America
Timeline
ANTI-MONEY LAUNDERING ANALYST - SME
Bank of America
04.2023 - Current
LOAN PURCHASE AUDITOR II
Gateway First Bank
02.2022 - 10.2022
POST CLOSING AGED LOAN SPECIALIST
Fairway Independent Mortgage Corporation
11.2019 - 01.2022
PURCHASE CLEARING AGED/PROBLEM LOAN SPECIALIST
Fairway Independent Mortgage Corporation
07.2017 - 12.2019
PURCHASE CLEARING COORDINATOR
Fairway Independent Mortgage Corporation
06.2016 - 07.2017
CRIMINAL JUSTICE
Central State University
High School Diploma -
Martin Luther King High School