Lacie Clymer
Sacramento,CA
Summary
Quality-oriented Professional with 10+ years of experience and proven knowledge or customer service, project planning, and workflow prioritization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Career Sabbatical to Take Care of Children
Self Employed
03.2014 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
Lead Associate
Aaron Brothers Art And Framing
10.2003 - 05.2009
- Mentored and Trained junior associates, providing guidance on best practices resulting in a knowledgeable and high-performing team.
- Built strong relationships with clients through exceptional customer service skills which led to repeat business opportunities over time periods measured in years not months or weeks alone.
- responded to customer questions and complaints by resolving issues personally or referring to management.
- processed payments and handled cash to ring up customers in store.
- removed clutter, straightened shelves and wiped down counters to maintain clean, welcoming environment.
- Received shipments by comparing merchandise to invoices and reporting discrepancies ot damage to managers.
- Supported management with merchandising, display organization and floor moves.
- Delivered high level or service to clients to both maintain and extend relationships for future business oppertunities.
- Maintained attractive merchandise displays to maximize purchases.
- As an keyholder, I opened and closed the store at the close of business, setting alarm codes and activating security systems.
Sales Associate
Pottery Barn
04.2003 - 02.2004
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered incoming telephone calls to provide store, product services information.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Collaborated with other sales team members to share selling strategies and gain new insights.
- Handled credit and debit card payment processing to complete purchasing experience.
- Created and Implemented store displays, promoting sales and growth
- Organized and loaded product shipments and boxes.
Education
Bachelor of Arts - Interior Design
International Academy of Design And Technology -
Sacramento, CASkills
- Good Telephone Etiquette
- Research
- Project Planning
- Supervision and leadership
- Problem-Solving
- Microsoft Word
- Organization and Time Management
- Attention to Detail
- Working Collabratatively
Affiliations
- Fabric artist and Quilter
- Furniture painter
- Embroidery
- Reading Fantasy Novels
- Assisting friends and family with home remodel projects
Timeline
Career Sabbatical to Take Care of Children
Self Employed
03.2014 - Current
Lead Associate
Aaron Brothers Art And Framing
10.2003 - 05.2009
Sales Associate
Pottery Barn
04.2003 - 02.2004
Bachelor of Arts - Interior Design
International Academy of Design And Technology -