Lacie Dietl
Council Bluffs,IA
Summary
Personable and dedicated employee with over 15 years of customer service experience. Solid team player with a positive attitude and proven skills to prioritize and multi-task in fast-paced working environments. Committed to improving customer satisfaction and driving positive outcomes. Skilled at maintaining organized work areas and optimizing workflow efficiency.
Overview
17
17
years of professional experience
Work History
Caregiver
Vibrant Homecare
Council Bluffs, Iowa
08.2024 - Current
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Prepared meals according to dietary requirements.
- Developed plans for respite care when needed based on availability of family members.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Maintained detailed records of services performed for clients.
Bartender and Gas Attendant
Andrews Lounge
Council Bluffs, Iowa
05.2015 - Current
- Greeted guests with friendliness and professionalism.
- Poured wine, beer and cocktails for patrons.
- Collected payments for dispensed gas and tendered change or receipts to customers.
- Effectively multitasked within fast-paced environment.
- Maintained a clean, safe, and organized workplace.
- Key holder who performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Store Manager
Payless Shoe source
Omaha, Nebraska
01.2008 - 10.2016
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Preformed audits and reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Interviewed, hired and trained associates to complete daily tasks and procedures while providing exceptional customer service.
Education
High School Diploma -
Thomas Jefferson High School
Council Bluffs, Iowa05-2006
Skills
- Verbal and written communication skills
- Problem-solving
- Multitasking and organization
- POS systems expert
- Adaptive team player
- Outstanding customer service
- Data entry
- Positive and professional
Timeline
Caregiver
Vibrant Homecare
08.2024 - Current
Bartender and Gas Attendant
Andrews Lounge
05.2015 - Current
Store Manager
Payless Shoe source
01.2008 - 10.2016
High School Diploma -
Thomas Jefferson High School