Lacie Ryan
1708 W Clayton Ave, Artesia,NM
Summary
Certified Phlebotomist (ASCP) exhibiting strong phlebotomy skills and comprehensive understanding of medical terminologies. Committed to delivering high-quality patient support and enhancing overall patient experiences, aiming to contribute to patient-centered healthcare.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gift Shop Employee
Honey Depot
Artesia, NM
12.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assessed customer preferences to recommend suitable products.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Pharmacy Supportive
Lowell’s Pharmacy
Artesia, NM
09.2021 - 07.2022
- Handled incoming calls and resolved customer inquiries.
- Bagged and updated patients' prescription status as ready to pick up in the internal system, and placed it in the designated area.
- Complied with HIPAA guidelines to maintain patient confidentiality.
- Communicated with patients to collect information about prescriptions, medical conditions, and to arrange consultations with pharmacists.
- Restocked the pharmacy's over-the-counter shelves with current merchandise.
- Set up and modified patient profiles to include current medications, and insurance details.
- Welcomed customers to the pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for the pharmacy.
- Learned commonly used medication names and their functions.
Education
Associates of Science - Nursing
Eastern New Mexico University
Roswell, NM12.2025
Certificate of Employability - Phlebotomy
Eastern New Mexico University
Roswell, NM12.2023
Skills
- Venipuncture and capillary puncture
- Blood collection
- Specimen labeling procedures
- Specimen handling
- Phlebotomy certification
- CPR Certification
- Medical terminology
- Anatomy and physiology
- Patient confidentiality
- Multitasking
- Calm under stress
- Bedside manner
- Infection control
- Proper Equipment Transportation
- Ambulatory assistance
- Monitoring vitals
- Clinical charting
- Activities of Daily Living support
Certification
- Phlebotomy Certification - Date of Issuance: 11/2024
- Certificate of Employability in Phlebotomy - Degree Date: 12/12/2023
- Basic Life Support (CPR and AED) Certification - Date of Issuance: 09/30/2023
Accomplishments
- Daisy Award for Nursing Students - Date Awarded: 05/2024
- Academic Honors - Deans List at ENMU-R - Date Awarded: Spring 2023
- Academic Honors - Deans List at ENMU-R - Date Awarded: Fall 2023
References
References available upon request.
Timeline
Gift Shop Employee
Honey Depot
12.2022 - Current
Pharmacy Supportive
Lowell’s Pharmacy
09.2021 - 07.2022
Associates of Science - Nursing
Eastern New Mexico University
Certificate of Employability - Phlebotomy
Eastern New Mexico University
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