Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
BusinessAnalyst
Lacira Henry

Lacira Henry

Worton,MD

Summary

Compassionate and dedicated Peer Recovery Support Specialist in training with leadership experience in high-pressure environments. Skilled in mentorship, crisis management, and fostering inclusive communication. Currently pursuing certification while completing a Bachelor's in Health Services Management at the University of Maryland Global Campus.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Lead

Taco Bell
07.2022 - Current
  • Provided mentorship and guidance to team members, fostering a supportive and productive work environment
  • Managed crisis situations with customers and staff, ensuring de-escalation and resolution
  • Developed strong interpersonal skills, assisting individuals with empathy and professionalism
  • Oversaw daily operations, problem-solving in fast-paced situations, and maintaining team morale

Activities Assistant

Chester River Manor
10.2020 - 12.2021
  • Engaged residents through events, small groups, and personal attention.
  • Scheduled movies, entertainment, and other special events.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Documented preferences and helped develop relevant activities.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.

Education

Bachelor of Science - Health Services Management

University of Maryland Global Campus
01.2029

Skills

  • Peer mentorship and support
  • Crisis intervention and conflict resolution
  • Trauma-informed care and emotional regulation
  • Active listening and motivational interviewing
  • Inclusivity in communication and language
  • Leadership and team coordination

Certification

Peer Recovery Support Specialist Certification, In Progress

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Lead

Taco Bell
07.2022 - Current

Activities Assistant

Chester River Manor
10.2020 - 12.2021

Bachelor of Science - Health Services Management

University of Maryland Global Campus