Alexander Clark
Lacey
Summary
Dynamic shift lead known for strong conflict resolution abilities and effective team support. Committed to fostering a positive work environment and enhancing customer satisfaction through training and development initiatives. Using knowledge and skills gained from education and experience as a peer mentor to better myself, the store I work for, my community, and much more.
Overview
3
3
years of professional experience
Work History
Shift Lead
Chic-Fil-A
Lacey
05.2023 - Current
- Supervised team members during peak hours to ensure efficient service.
- Trained new staff on customer service standards and operational procedures.
- Ensured compliance with food safety regulations and cleanliness standards.
- Conducted regular team meetings to enhance communication and morale.
- Assisted in the training of new employees.
Peer Advocate
North Thurston High School
Lacey
09.2023 - 06.2024
- Facilitated workshops on conflict resolution and peer mediation skills.
- Provided support to peers in navigating academic and personal challenges.
- Collaborated with staff to create a welcoming school environment for all students.
Education
Bachelor of Arts - Psychology
Saint Martins University
Lacey, WA05-2027
Associate of Science - DTA(Direct Transfer) Education and Social Work
South Puget Sound Community College
Olympia, WA06-2024
Skills
- Team leadership
- Customer service
- Conflict resolution
- Coaching and mentoring
- Training development
- Workshop facilitation
- Inventory management
- Workplace safety
- Effective communication
- Peer support
Languages
Spanish
Limited
French
Elementary
Timeline
Peer Advocate
North Thurston High School
09.2023 - 06.2024
Shift Lead
Chic-Fil-A
05.2023 - Current
Bachelor of Arts - Psychology
Saint Martins University
Associate of Science - DTA(Direct Transfer) Education and Social Work
South Puget Sound Community College