Laconya Willis
Albany,GA
Summary
Enthusiastic Cosmetology Instructor with 6 years of experience teaching and 10+ years of experience in the Cosmetology Industry. Outstanding eye for detail and organizational capabilities with extensive knowledge of individualized lesson plans and monitoring student growth. Committed to long-term results in stimulating environments.
Overview
8
8
years of professional experience
Work History
Cosmetology Instructor
Albany Technical College
Albany, GA
06.2020 - Current
- Followed Georgia curriculum accurately with detailed lesson plans.
- Supervised and monitored students' use of tools and equipment.
- Prepared students for Georgia cosmetology exam with 100% success.
- Conducted practice exams for students on both theoretical and practical sections.
- Planned both theory and practical lessons for students.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
- Met training needs with well-organized, factual programs based on contemporary requirements.
Hairstylist
Ulta Salon And Cosmetics
Albany, GA
03.2021 - 08.2022
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
Sales Manager
Famous Hair Salon
Atlanta, GA
01.2018 - 08.2020
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Organized promotional events and interacted with community to increase sales volume.
Hairstylist/Trainer
SmartStyle
Albany, GA
01.2018 - 04.2019
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Education
Associate of Arts - Business Management
05.2023
Diploma Program - Cosmetology Education
05.2016
Skills
- Enrichment Programs
- Reading Comprehension
- Interactive Media
- Special Events
- Lab Demonstrations
Timeline
Hairstylist - Ulta Salon And Cosmetics
03.2021 - 08.2022
Cosmetology Instructor - Albany Technical College
06.2020 - Current
Sales Manager - Famous Hair Salon
01.2018 - 08.2020
Hairstylist/Trainer - SmartStyle
01.2018 - 04.2019
Albany Technical College - Associate of Arts, Business Management
Albany Technical College - Diploma Program, Cosmetology Education
advancing my knowledge of this industry
I love taking classes to better my knowledge of the constantly changing genres of this industry.
advancing my knowledge of this industry
I love taking classes to better my knowledge of the constantly changing genres of this industry.
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