Lacoria Jefferson
Memphis,TN
Summary
Driven and meticulous, with a proven track record at Randstad for enhancing order accuracy and fulfillment rates through expert order picking and product packaging. Excelled in fast-paced environments by leveraging strong problem-solving abilities and warehouse safety knowledge. Demonstrated exceptional customer service and teamwork, significantly improving team efficiency. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Unarmed Security Officer
Intercon Security
05.2024 - Current
- Make badges for employees, contractors and new hires.
- Ensure applicants badges is working properly.
- Remove terminated employees when directed by ESM.
- Broadcast Flock alerts immediately.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Assist with BOLO.
- Enhanced customer satisfaction by efficiently handling incoming calls and transferring calls.
Picker Packer
Randstad
03.2022 - 04.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
Picker Packer
TJX Companies
07.2019 - 02.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Improved efficiency within the team by sharing knowledge of optimal picking routines.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
Education
High School Diploma -
Oakhaven High School
Memphis, TN05.2019
Skills
- Product Packaging
- Order Picking
- Warehouse Safety
- Customer services
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Money handling abilities
- Loss prevention specialist
- Computer Proficiency
Timeline
Unarmed Security Officer
Intercon Security
05.2024 - Current
Picker Packer
Randstad
03.2022 - 04.2024
Picker Packer
TJX Companies
07.2019 - 02.2022
High School Diploma -
Oakhaven High School
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