LaCortney Lockwood
Jacksonville,FL
Summary
Highly motivated and organized individual with experience in medical carrier services seeking a position as a courier. Offering excellent time management skills, attention to detail, and a strong commitment to delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Medical Courier
ABC Delivery Service
Jacksonville, FL
05.2021 - 09.2023
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Delivery Driver
Door Dash
Jacksonville, FL
08.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Medical Courier
Quality Carrier Services
Jacksonville
01.2020 - 05.2023
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Tracked delivery status and updated customers for expected delivery time.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Handled receipt, storage, identification and delivery of products for clients.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Delivered packages to customer doorsteps and business offices.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
Accounts Payable Clerk
10 Roads Express
Jacksonville
06.2016 - 10.2022
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Education
Andrew Jackson High School
Jacksonville, FL05.2004
Skills
- Attention to confidentiality
- Clean Driving Record
- Route Planning
- Handling pharmaceutical materials
- Package pickup and delivery
- Vehicle loading
- Local routes
Timeline
Delivery Driver
Door Dash
08.2022 - 07.2023
Medical Courier
ABC Delivery Service
05.2021 - 09.2023
Medical Courier
Quality Carrier Services
01.2020 - 05.2023
Accounts Payable Clerk
10 Roads Express
06.2016 - 10.2022
Andrew Jackson High School