Lacy Alford
Summary
Skilled phlebotomist with strong focus on patient care and precision. Proven track record in efficient blood collection, handling, and processing. Adept at maintaining collaborative team environment and adapting to changing needs. Known for reliability and delivering results in high-pressure settings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Emergency Room Technician Level II /Certified Phlebotomy Technician
UNC Johnston Health
03.2014 - 02.2025
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
Care Manager Supervisor
Resources for Seniors
01.1999 - 11.2002
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
- Enhanced team performance by providing ongoing coaching, training, and support to Care Managers.
- Developed strong relationships with community partners, facilitating access to additional resources for clients in need.
- Handled escalated client concerns professionally and effectively resolved issues in a timely manner, preserving positive working relationships with key stakeholders.
- Managed staffing schedules efficiently, ensuring adequate coverage for all shifts without compromising quality or continuity of care provision.
- Evaluated the effectiveness of care plans and adjusted them accordingly to better meet patient needs and optimize outcomes.
- Established robust communication channels between team members, fostering a collaborative work environment conducive to problem-solving and innovation.
CNA I
Heartfields Assisted Care Facility
10.2000 - 03.2002
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
Associate of Arts -
Johnston Community College
Smithfield, NCNationally Certified Phlebotomist
Johnston Community College
Smithfield, NCNursing Assistant Level I And II
Johnston Community College
Smithfield, NCHigh School Diploma -
Wake Technical Adult High School
Raleigh, NC06-1998
Skills
- Patient care
- Vital signs monitoring
- Emergency procedures
- Medical terminology
- Blood draw
- EKG operation
- Trauma support
- Infection control
- Proper labeling techniques
- Continuous learning mindset
Accomplishments
- Won "National Honors Society" award
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
National Honors Society Award
I won this award for maintaining a high grade point average for a full semester.
Timeline
Emergency Room Technician Level II /Certified Phlebotomy Technician
UNC Johnston Health
03.2014 - 02.2025
CNA I
Heartfields Assisted Care Facility
10.2000 - 03.2002
Care Manager Supervisor
Resources for Seniors
01.1999 - 11.2002
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Associate of Arts -
Johnston Community College
Nationally Certified Phlebotomist
Johnston Community College
Nursing Assistant Level I And II
Johnston Community College
High School Diploma -
Wake Technical Adult High School
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