Lacy Olson
Converse,TX
Summary
Recent nursing graduate with a strong commitment to perioperative care, seeking to join a residency program that emphasizes preoperative services and operating room practices. Demonstrated competence in patient care, sterile techniques, and teamwork all acquired during clinicals. Proven ability to collaborate effectively within multidisciplinary teams while ensuring high standards of patient safety and care. Aiming to leverage hands-on experience to contribute positively to surgical teams and enhance patient outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Crew Chief
IHOP
San Antonio, TX
01.2014 - Current
- Trained front-of-house and back-of-house staff on restaurant policies and procedures, guest service techniques, and communication skills to promote positive experiences.
- Ensured compliance with all food safety regulations and sanitation standards.
- Managed day-to-day operations of the restaurant, including labor, budgeting, and inventory control.
- Assisted with kitchen preparation during peak times as needed.
- Resolved conflicts among employees in an effective manner.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Server
IHOP
San Antonio, TX
10.2012 - Current
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Student Nurse
Methodist Healthcare
San Antonio, TX
04.2023 - 12.2024
- Participated in clinical rotations at different healthcare facilities, including Methodist hospitals and long-term care facilities.
- Assisted nursing staff with direct patient care under supervision of RN.
- Practiced infection control measures, including proper handwashing and PPE use.
- Assessed and monitored patients' vital signs under RN supervision.
- Assisted in basic nursing procedures such as catheterization, IV insertion, wound care, NG tube insertion, and specimen collection.
- Provided assistance with activities of daily living, including bathing, dressing, toileting and ambulation.
- Helped maintain patient rooms, ensuring a clean and safe environment.
- Participated in patient education on health maintenance and disease prevention.
Volunteer Clerical Assistant
Alamo Cardiothoracic Surgical associates, PA
San Antonio, TX
05.2012 - 08.2012
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Greeted patients and visitors in a professional and friendly manner.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Prepared treatment rooms for patient examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Jr. Volunteer
North Central Baptist Hospital
San Antonio, TX
05.2011 - 08.2011
- Assisted in patient check-in and navigation throughout the hospital.
- Supported hospital staff with clerical tasks.
- Performed general cleaning duties, keeping work areas clean and organized.
- Assisted nurses with non-medical tasks, such as delivering meals and running errands.
Education
Bachelor of Science - Nursing
Galen College of Nursing
San Antonio, TX12-2024
Associate of Science -
Northeast Lakeview College
Universal City, TX12-2020
High School Diploma -
School of Science And Technology
San Antonio, TX05-2013
Skills
- CPR/AED
- Vital signs
- Head-to-toe assessments
- Medication administration
- Bedside manner
- Organizational skills
- Communication
- Teamwork
Certification
- BLS American Heart association 05/2024-05/2026
- ServSafe Certification 01/2021- 01/2026
References
1. Cassandra Boswell, LVN nurse preceptor
Cassie.Boswell@yahoo.com
2. Mellissa Genthner, Ihop General Manager
(210)-355-2027
3. Sunil Mahajan, Ihop Area Supervisor
(210)-862-4458
Timeline
Student Nurse
Methodist Healthcare
04.2023 - 12.2024
Crew Chief
IHOP
01.2014 - Current
Server
IHOP
10.2012 - Current
Volunteer Clerical Assistant
Alamo Cardiothoracic Surgical associates, PA
05.2012 - 08.2012
Jr. Volunteer
North Central Baptist Hospital
05.2011 - 08.2011
- BLS American Heart association 05/2024-05/2026
- ServSafe Certification 01/2021- 01/2026
Bachelor of Science - Nursing
Galen College of Nursing
Associate of Science -
Northeast Lakeview College
High School Diploma -
School of Science And Technology
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