Lacy Perry-Weidman
Customer Service
Lompoc,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Office Staff Assistant
City Of Lompoc
Lompoc, CA
04.2023 - Current
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Managed filing system, entered data and completed other clerical tasks
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Assisted with budgeting and financial management to keep office operating within budget
- Created purchase orders and tracked invoices to avoid missed or delayed shipments
Data Entry Clerk
Robertson Dental Lab
Lompoc, CA
12.2022 - 03.2023
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Built and maintained tracking databases for incoming cases.
- Created spreadsheets for more efficient recordkeeping.
Medical Receptionist
Central Coast Family Care
Santa Maria, FL
11.2021 - 11.2022
- Maintained current and accurate medical records for patients
- Checked patient insurance, demographic, and health history to keep information current
- Managed multi-line phone system and pleasantly greeted patients
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Completed patient referrals to other medical specialists
- Adhered to strict HIPAA guidelines to protect patient privacy
- Performed various administrative tasks by filing, copying and faxing documents
- Received and routed laboratory results to correct clinical staff members
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
Patient Coordinator
VNA Health
Santa Barbara, CA
06.2019 - 11.2020
- Maintained confidentiality of patient data and condition to safeguard health information
- Managed hospital admissions and patient flows while organizing patient care
- Acted as main point of contact for doctors to contact regarding any hospice orders placed by registered nurses
- Performed as subject matter expert for case management processes
- Organized discharge planning for home care and rehabilitation care stays to ease patients' transition from hospital
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines
Education
Associate of Science - Medical Insurance Billing
Laurus College
San Luis Obispo, CA 01.2022 - 05.2024
High School Diploma -
Olive Grove Charter
Los Olivos, CA 08.2007 - 05.2010
Skills
Spreadsheet management
Certification
First Aid/CPR Certified
Timeline
Office Staff Assistant
City Of Lompoc
04.2023 - Current
First Aid/CPR Certified
03-2023
Data Entry Clerk
Robertson Dental Lab
12.2022 - 03.2023
Associate of Science - Medical Insurance Billing
Laurus College
01.2022 - 05.2024
Medical Receptionist
Central Coast Family Care
11.2021 - 11.2022
Patient Coordinator
VNA Health
06.2019 - 11.2020
High School Diploma -
Olive Grove Charter
08.2007 - 05.2010
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