Lacy Willis
Casar,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level housekeeping position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Housekeeper
Northgate Resorts
2022.07 - 2023.08
- Polished fixtures to achieve professional shine and appearance.
- Maintained spaces with routine upkeep and basic repairs, coordinating with our maintenance department on more advanced needs.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned 5-7 cabins per day with my teammate; 3 alone.
Jr Sandwich Artist
Subway
2021.10 - 2021.12
- Assisted customers in choosing menu items by providing food complementing information.
- Operated manual and electric appliances to peel, slice, and trim food.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Had approximately 60 customers per shift.
Crew Member
McDonald's
2020.09 - 2021.03
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Managed over 100 customers daily
Education
High School Diploma -
Burns High School
Lawndale, NC06.2016
Skills
- Guest Relations
- Minor Repairs
- Bloodborne Pathogens
- Completing Quality Inspections
- Exceptional Time Management
- Dependable and Cooperative
- Operate Cash Register
- Attentive Service
- Effective Multitasking
Timeline
Housekeeper
Northgate Resorts
2022.07 - 2023.08
Jr Sandwich Artist
Subway
2021.10 - 2021.12
Crew Member
McDonald's
2020.09 - 2021.03
High School Diploma -
Burns High School
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