Ladaisa Barbour
Atlanta,GA
Summary
Highly motivated employee with a strong desire to take on new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates the ability to work effectively without supervision and quickly acquire new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Behavior Technician
Butterfly Effects Inc.
Sandy Springs, Georgia
06.2024 - Current
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments
- Encouraged positive behavior by providing rewards or praise for desired behaviors
- Assisted in the development of communication systems using visual supports such as picture exchange systems
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors
Logistics Coordinator
Jack Cooper Transport Co - NAATC
Tucker, GA
10.2023 - 06.2024
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods
- Monitored compliance with safety regulations and quality standards during transport operations
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner
- Ensured carriers completed the set-up process correctly, along with sending back the correct documents that met company requirements
- Answered calls about questions pertaining to loads, set-up, cost, locations, and so on
- Provided quality customer service
Picker Packer
American Honda Motor Co
Alpharetta, GA
11.2022 - 10.2023
- Fulfilled orders quickly to accomplish challenging daily objectives
- Used handheld scanners to key in data for packages
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Worked additional hours and shifts to meet tight deadlines during peak periods
- Picked up heavy objects using proper lifting techniques to avoid personal injuries
- Cleaned and organized aisles, work stations and floors to promote operational productivity
- Limited damage to products and orders by using care when choosing items
- Tracked inventories and input equipment counts into warehouse databases
Security Forces Member
United States Naval Service
San Diego, CA
10.2021 - 05.2022
- Detected and reported unauthorized personnel and activities
- Applied extensive training in law enforcement and combat tactics to protect stateside and international bases
- Organized, processed and disseminated information via two-way radio
Hazmat Specialist
United States Naval Service
San Diego, CA
07.2021 - 05.2022
- Handled hazardous waste in alignment with company and environmental policies and regulations
- Disposed of asbestos and lead products in appropriate receptacles for safe containment and removal
- Delivered excellent customer service using effective interpersonal and problem-solving skills
- Complied with company policies, as well as federal and local requirements, to maintain team and public safety
- Developed clean-up and removal strategy for each individual case based on materials in question and available resources
Logistics Specialist
United States Naval Service
San Diego, CA
09.2019 - 05.2022
- Conducted inventory checks and resolved discrepancies
- Organized and maintained order documentation
- Worked with team members to improve process integration and flow
- Kept deliveries on track and provided timely status updates
- Coordinated import and export operations, adhering to tight schedules and deadlines
- Conducted effective offloading of aviation parts
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags
- Communicated with customers and management to report delays, emergencies, weather challenges and carrier schedule changes
- Aided senior leadership with report generation to utilize process improvements
- Strengthened integrity, developing organization systems for records, reports and agendas
Customer Service Specialist
Joe Patti's Seafood Co
Pensacola, FL
04.2018 - 04.2019
- Completed advanced cashiering functions such as processing returns, payment reversals and exchanges
- Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals
- Processed payments for customers quickly and accurately to exceed productivity standards
- Helped with purchases, locating items and signing up for rewards programs
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Learned roles of other departments to provide coverage and keep store operational
- Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA07.2026
Logistics And Materials Management -
Logistics Specialist A School
Meridian, MS01.2020
Navy Boot Camp -
Great Lakes
Great Lakes, IL11.2019
High School Diploma -
West Florida High School/Technical
Pensacola, FL05.2019
Skills
- Working Collaboratively
- Friendly, Positive Attitude
- Training & Development
- Patience
- Lifelong Learner
- Problem Resolution
- Data collection and analysis
- Critical Thinking
- Organizational Skills
- First Aid/CPR
- Conflict Resolution
- Reliable and Trustworthy
- Computer Skills
- Attention to Detail
- Customer Support
- Teamwork and Collaboration
- Shipping and Receiving
- Stocking and Replenishing
- Microsoft Office
- Etiquette
- Case Management
- ABA techniques
- Documentation skills
- Autism Spectrum Disorder Knowledge
Certification
- RBT Certification, 2024
- Customer Service, 2019
- Adult CPR/AED Training, 2021
Accomplishments
Received a Navy Achievement Medal due to identifying and taking account of millions of dollars worth of parts, both aviation and consumables.
Timeline
Behavior Technician
Butterfly Effects Inc.
06.2024 - Current
Logistics Coordinator
Jack Cooper Transport Co - NAATC
10.2023 - 06.2024
Picker Packer
American Honda Motor Co
11.2022 - 10.2023
Security Forces Member
United States Naval Service
10.2021 - 05.2022
Hazmat Specialist
United States Naval Service
07.2021 - 05.2022
Logistics Specialist
United States Naval Service
09.2019 - 05.2022
Customer Service Specialist
Joe Patti's Seafood Co
04.2018 - 04.2019
Bachelor of Science - Psychology
Kennesaw State University
Navy Boot Camp -
Great Lakes
High School Diploma -
West Florida High School/Technical
Logistics And Materials Management -
Logistics Specialist A School