Ladarius WATTS
Birmingham,Alabama
Summary
Dedicated Pipefitter with background in job coordination and worksite setup. Knowledgeable in safety processes, regulations and pipe selection. Offering successful career history comprising more than 10 years.
Hardworking Pipe Layer with safety-driven mentality in hazardous and benign environments. Personable employee with over 10 years of assembling pipes and laying out pipe routes. Skilled applying general rules to identify and solve problems.
Bilingual individual with a background spent using tamping machines and hand tools. A reliable Pipe Layer with a knowledge of digging trenches by hand and willing to follow both verbal and written directions effectively.
Overview
16
16
years of professional experience
Work History
Call Center Representative
Sitel
Remote
09.2024 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Melting Tech
Us Pipe
Bessemer, AL
11.2020 - 08.2024
- Maintained a clean work environment, promoting both safety and efficiency on the rig site.
- Promoted workplace safety culture by participating in safety meetings and offering suggestions for hazard mitigation strategies.
- Reduced downtime by promptly addressing equipment malfunctions and conducting regular maintenance checks.
- Trained new employees on casing hand tasks, ensuring consistent performance standards across the team.
- Enhanced drilling efficiency by maintaining and repairing casing equipment.
- Collaborated with engineers to design more efficient pipeline systems for improved performance.
Skilled Laborer
City of Birmingham Public Works
Birmingham, AL
10.2008 - 11.2020
- Demonstrated versatility in adapting quickly between different types of skilled labor tasks depending on project requirements.
- Operated power equipment to move materials and promote job efficiency.
- Used problem-solving skills to troubleshoot unexpected issues during construction projects while minimizing delays or additional costs involved in resolving them.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Improved overall job site organization by implementing systematic storage solutions for tools, materials, and equipment.
Education
No Degree - Physical Education And Coaching
Alabama State University
Montgomery, ALNo Degree -
Concordia College (Selma)
Selma, ALHigh School Diploma -
E.B Erwin High
Birmingham, AL05-2005
Skills
- Pressure testing
- System troubleshooting
- Welding techniques
- Heavy machinery operation
- Pipe bending
- Hand and power tools
- Worksite safety
- Pipe welding
- Systems troubleshooting
- Pipefitting
- Safety procedures
- Equipment testing
Timeline
Call Center Representative
Sitel
09.2024 - Current
Melting Tech
Us Pipe
11.2020 - 08.2024
Skilled Laborer
City of Birmingham Public Works
10.2008 - 11.2020
No Degree - Physical Education And Coaching
Alabama State University
No Degree -
Concordia College (Selma)
High School Diploma -
E.B Erwin High