Ladarryl Ermon
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
10
10
years of professional experience
Work History
Full Time Cashier
Costco (Bloomingdale)
08.2023 - Current
- I greet each Member respectfully with a smile and respond promptly to their needs.
- I enforce Costco policies by checking memberships and encouraging sign ups/upgrades.
- I have a capture rate of E-Blocks 52% for March Madness
- I suggest to Members and Business Account holders to, save 4% cash back on gas and EV charge up to $7,000, utilize the Costco Visa for car rentals. Costco covers up to $50,000 on damaged rentals.
- I share Costco's CONNECT program with American Family Insurance info with members everyday and they love it.
- I work flexible schedule and am willing to work extra shifts to meet the needs of the business.
- I operate a cash register for cash, check and credit card transactions accurately.
Supervisor in Training
Costco
03.2024 - 04.2024
- Gave suggestions and selling points to cashiers for March Madness upgrades and E-blocks.
- Assisted cashiers and collaborated on upgrades and E-blocks
- Perform returns and coupon adjustments at Membership during two days of training. Signed up new members for Membership and Costco Visa.
- Increase member satisfaction by working the cash register to bring down busy lines in a effective manner.
- I pushed carts when the vestibule was under 10%
- Opened/Closed tills with extra cash successfully
Gas station assistant (certified)
Costco
06.2023 - Current
- Check hourly tags, clean pumps and gas spills
- Assist members with pumping gas
- Closing gas station.
Bakery (sanitization cleaning assistant)
Costco
03.2022 - 03.2023
- Assist with the morning set up such as the croissants, Danishes, apple and sometimes Christmas cookies
- I also help with wrapping croissants, cookies, muffins, artisan bread, bagels, etc
- Clean freezer/cooler
- Rack pans, muffin pans, mixing bowls, accessories and pass them through the pan washer
- I've also washed, rinsed and sanitized them by hand when the pan washer motor was being replaced
- Pan washer, tables, surfaces, and sinks are washed and sanitized along with the newly installed light violet floor and drains
- Thanksgiving week was a success with the team I was working with.
Night merch
Costco
08.2017 - 03.2022
- Blocked down and made products accessible for members
- Removing cardboard slip sheets, plastic and outdated food
- Printed out signs for merchandise and foods
- I've worked in Sundries, Produce, Foods, HABA, Pharmacy, refrigerators, freezers and hardlines
- Stocked sundries and freezer at night
- I've also volunteered to help the Bakery Department in November 2021 and February 2022.
Food court
Costco
03.2015 - 08.2017
- Served Food Court items hot and prompt manner to members, colleagues and managers and ringed the order up on register
- Recorded temperatures of food every hour
- Kept a destroy log
- Cleaned the tables and refill plastic flatware and napkins
- Disassemble, clean and sanitize yogurt and smoothie machines
- Cleaned and sanitized floors and drains
- Cleaned and sanitized the food court fridge every Monday before 3pm
- Purchased items for Food Court in Opening
- Lubricated and assembled the yogurt/smoothie machines, calibrated thermometers
- Prepped Caesar Salads, Chicken bakes, Turkey Provolone with colleague during morning openings.
Maintenance
Costco
11.2014 - 03.2015
- Maintained cleanliness in the washrooms in a timely manner and keeping them stocked with tissue and paper towels
- I assisted Food Court by keeping the tables clean on the weekends and refilled the plastic forks, knives, spoons and paper towels and swept debris
- Mopped spills and used the big floor scrubber to keep the warehouse floors free of snow during winter months
- Cleaned and mopped office and break rooms
- Shoveled snow along the sidewalk
- Picked up debris in Spring.
Front end assistant
Costco
07.2014 - 03.2015
- Pushed carts from corral in parking lot to the vestibule
- Put debris in garbage bag
- Pushed and arranged carts outside from vestibule on Tuesdays and Thursdays
- Assisted Cashiers on Front end by assisting members by placing groceries/product on conveyor belt
- Stocked with Night Merch and Freezer Party.
Education
No Degree - Medical Terminology/math 101 & 102
Harold Washington College
30 E. Lake St, Chicago, ILSkills
- Self taught Accounting (debt 2003)
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Cash Handling (2014 debt free)
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Basic Math Competence
- Conflict Resolution
Timeline
Supervisor in Training
Costco
03.2024 - 04.2024
Full Time Cashier
Costco (Bloomingdale)
08.2023 - Current
Gas station assistant (certified)
Costco
06.2023 - Current
Bakery (sanitization cleaning assistant)
Costco
03.2022 - 03.2023
Night merch
Costco
08.2017 - 03.2022
Food court
Costco
03.2015 - 08.2017
Maintenance
Costco
11.2014 - 03.2015
Front end assistant
Costco
07.2014 - 03.2015
No Degree - Medical Terminology/math 101 & 102
Harold Washington College
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